First of all this was an allocation on arrival holiday. When we found out it was in the North thought we would be better of with a car, couldn't hire one from the airport because of the Christmas period not over. Taxi 60e to the hotel no go. Caught a bus instead a 111 to MacDonalds Las Catetillas approx 3.50e... More

What do people really expect for all inclusive in the Euro zone? Arrived on 27th December 2011 and left on 1st January. Room was of a good standard. We could not have wanted for a better room. On 5th floor overlooking the pool and fantastic sea view. Cleaners were working too early and made a lot of noise. Food was... More

I can only think that this hotel was given its 4 star rating about 30 years ago, as I have stayed in better 2 and 3 star accommodation recently. My problems started during the booking process with Your Holidays/Hayes Travel who have 2 names for some reason. I phoned up for a 4* all inclusive allocation on arrival, but was... More

I paid £500 for a week all inclusive at this hotel and it was fine for what I needed. As a woman on my own, I was really only interested in sitting by the pool and reading a good book in the sunshine. My room was basic but clean, no complaints with regards to bedding or towels. Bed was two... More

e and my partner stayed at this hotel over christmas, wehad 1 nice day out of 7 so that was bad start/ we got on a bus to las christanos where weather was lovley this hotle is in the north so like us if u going for the weather dont bother, rooms are basic no kettle , food was basic... More

Stayed for a week over New Year and had a very relaxing break although the weather was disappointing. Found the hotel to be below average and certainly not a 4*. Rooms very dated and cold but cleaned daily with fresh towels as and when you needed them and beds changed midweek. We had a room overlooking the children's play area... More

My notoriously difficult to please parents are currently holidaying at this hotel. They have phoned every day, and every day have raved about the hotel, the choice of food, the area, everything. They have been out and about and have said lots of nice little bars in the immediate vicinity - they have not hired a car. They have also... More

worked hard all year so booked 2 weeks christmas and new year, on arrival was quite pleased after reading the reviews thought we'd go with open minds as you cant please every one and we are quite easy going. The rooms are old and dated beds hard no tea making facilities in the room. All meals were bland and cold... More

Just returned (January 2012) from a seven day, all inclusive holiday at this supposed four star?! hotel! More like 2 star plus. The rock pool, was empty of water and in a worryingly poor state of repair. The main pool area is poorly maintained. Both pools are small. The areas around the pool are crowded and you have to help... More