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Best Western Moore Place Hotel


The Square | Aspley Guise, Bedfordshire, Aspley Guise MK17 8DW, England
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Reviews you can trust

70% Recommend
3.5 of 5 stars 27 reviews
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By trip type
All (27)
[ Date ] [ Rating ]
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1 of 5 stars
luton befordshire
16 Dec 2009 | Trip type: Friends getaway

Pina Lombardo: "" Stayed at this hotel in the past very good service. Stayed again this week end, The hotel under new management. Checked in all fine until we got to the room and had no remote controll for the TV spoke to reception and were unable to supply a remote. We had a private party of 23 people and... more

Management response from
MoorePlace, Manager

Dear luciano9, Thank you for your comments following your most recent stay with us here at Moore Place Hotel. I was disappointed to read that your stay did not live up to expectations. I understand that although the remote control was initially missing, a replacement was provided. I would apologise for any shortcomings on our part regarding what you describe...

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2 of 5 stars
Bedfordshire
16 Dec 2009 | Trip type: Friends getaway

After previous visits to this hotel which had been very pleasant, there has now been a change of management and it would appear that there is very little communication between the hotel manager and his staff. When an issue arose, the hotel manager would not listen to his CUSTOMERS and even talked over them and walked away from them, turning... more

Management response from
MoorePlace, Manager

Dear Turnie_9, Thank you for your recent comments regarding your visit to Moore Place Hotel. I was disappointed and surprised to read that you felt communication was poor at the hotel and that you also felt my actions did not help the situation to which you refer. It was never my intention to cause any offence and I apologise if...

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5 of 5 stars
Bradford
3 Dec 2009 | Trip type: Solo travel

I was delighted with the standard of my room, which was almost suite sized with a four poster bed, spacious bathroom and lovely window seat. The room felt luxurious in small details, for example the period style furniture and large mirrors. Breakfast was generous with a great range of well prepared foods from which to choose. All this at a... more

Management response from
MoorePlace, Manager

Dear LorraineMoss, Thank you for your recent comments regarding your stay with us at Moore Place Hotel. It is always a pleasure to read positive comments from our guests; I will certainly pass on your kind words to our team. We very much look forward to seeing you again at Moore Place Hotel in the future. Kind Regards General Manager

Mixed Views
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2 of 5 stars
Worthing, United Kingdom
20 Nov 2009 | Trip type: Couples
1
person found this review helpful

We stayed at this hotel 13/14th Nov, first impression was the photo on the website and on here is very misleading, looks like it’s a hotel with a long drive, were in reality it’s only yards from the road. The reception is quite tired with doors that did not meet a leaking roof, reception staff were pleasant and efficient. We... more

Management response from
MoorePlace, Manager

Dear, cjdavey, Thank you for your recent review, your comments are appreciated and we will be taking action as appropriate to rectify any shortcomings experienced on this occasion. I would like to reassure you that your experience was the exception rather than the rule and that I hope we shall not judged too harshly on this occasion. Thank you for...

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4 of 5 stars
hants
16 Nov 2009 | Trip type: Couples

My partner and I arrived in the middle of a storm however the calm and lovely atmosphere soon made that disappear from our minds. A very nice reception from the staff and although the decoration looked a little tired in the bar we did enjoy our stay. Only 1 complaint the bath wasn't as clean as I would have liked... more

Management response from
MoorePlace, Manager

Dear tiggshants, Thank you for your recent review of our hotel, your comments are very much appreciated. I do hope that it wont be too long before we have the pleasure of your company once again. Regards General Manager

Great stay
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4 of 5 stars
Toulouse
13 Oct 2009 | Trip type: Couples

Very stylish ols school hotel. Enjoy our stay there. more

Management response from
MoorePlace, Manager

Dear "windowatcher" Thank you for your recent review of our hotel, I am always pleased to read about the positive comments from our guests and will pass on your kind words to the rest of our team. We look forward to welcoming you back again in the near future. Kind Regards General Manager

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4 of 5 stars
Klshgrl
1 Oct 2009 | Trip type: Family

We travelled to this hotel from North America to attend one of my friend's weddings. It was a beautiful setting. Our room was perfect and the hotel was very child friendly. We had excellent service and the wedding we went to hear was beautiful. more

Management response from
MoorePlace, Manager

Dear "Klsggrl", Thank you for your recent review following the wedding you attended at our Hotel. I was pleased to read your positive comments and to hear that you enjoyed the wedding. My team and I hope that it will not be too long before we once again have the pleasure of your company. Kind Regards General Manager.

Friendly
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4 of 5 stars
Royal Tunbridge Wells, United Kingdom
23 Sep 2009 | Trip type: Business

This is a favorite of some of my business associates. I cannot fault it. Pleasant Georgian building in a lovely village. Super friendly staff, great breakfast, nice wine list, and very mellow atmosphere. Ok it is a little tired in places, but it is perfectly alright. more

Management response from
MoorePlace, Manager

Dear Mr Crown, Thank you for your review following your visit to our hotel in September 09. I am always grateful for the positive feedback that we receive on Trip Advisor as it allows us to continue towards our goal of Excellent Customer Service. I hope you will be pleased to hear that we are currently in the process of...

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4 of 5 stars
Cornwall
22 Jul 2009 | Trip type: Business

A well-positioned hotel in the centre of this village. This could be a beautiful hotel, but it is looking tired. Free car parking on site. Entrance is oddly at the rear and across some wobbly paving. Check-in went well. Our room was on the ground floor with a view of a perimeter wall. All facilities present in the room. Lovely... more

Management response from
MoorePlace, Manager

Dear Johnny-glen, Further to your stay at our Hotel in July 09, I write to thank you for your comments. I was pleased to read that you enjoyed the location and that your check was quick and effective and that you felt the bathroom was spacious and clean. Positive comments are always a pleasure to read. I am sure you...

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2 of 5 stars
Southampton, United Kingdom
5 Apr 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I stayed one night here and am still waiting for my complaint to havea response. I am due to return to Milton Keynes next week but will not be staying here! I must explain. I booked for one night and was told I would be in the annexe. Arrived, checked in taken to room in the Annexe. The room itself... more

Management response from
MoorePlace, Manager

Dear Swimmersue, Thank you for your review of our hotel following your stay with us in April 09. I am most concerned that you have not receieved a response from the hotel within seven days of your comments. May I take this opportunity to apologise for the issues encountered during your stay, it is clear that you did not enjoy...

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Best Western Moore Place Hotel Also Known As

  • Best Western Aspley Guise
  • Aspley Guise Best Western
Address: The Square | Aspley Guise, Bedfordshire, Aspley Guise MK17 8DW, England