This is a very nice hotel. the only thing that let it down was the nearby motorway noise. The rooms were clean, the staff were polite and the breakfast was good. more

I took my mum to the hotel and spa for her birthday and she had a lovely time. My mum had said she would have liked lobster for dinner so I called the hotel and they arranged this for us at an extra cost and everything was in place for her and the meal was delicious. The service at dinner... more

We were staying over after a wedding reception at the hotel and looking forward to the luxurious stay. The first disappointment was the small bedroom and the poor level of cleanliness. The breakfast experience was just as bad with slow service and the breakfast menu not being fully available.We did not feel as welcomed there as we had in other... more

We had our wedding here on a Saturday night, we had originally booked out the hotel, but we changed that last minute and they were very accomodative and ensured we got very good value for money - even giving us the suite as complimentary for the night prior to our wedding (a lovely touch). We booked in to the Spa... more

I read some of the reviews, and I was a little worried. However I found the hotel to be a pleasant place to stay. The staff were helpful, room (standard) was well equipped if a litte on the small size (ie not a lot of room on one side of the bed). Pool/spa area very nice and offers many treatments.... more

Our stay was in connection with a wedding. Having looked at the website, I was really excited about the luxury we were promised. We were travelling as a family and the hotel were well aware that we were bringing our 3 month baby. On arrival we carried all our luggage (with a baby, this was substantial!) up the stairs to... more

We booked this hotel as it is part of the HandPicked hotels chain which we particularly like (Nutfield Priory is a must). This chain of hotels are all very similar from the decor, room furnishings and overall themes. We splashed out and booked one of the suites which we good a good rate on for dinner bed and breakfast. The... more

I can't see how Brandshatch Place can call itself a four star hotel. While the decor is generally nice (but not particularly spectacular), our room looked tired and in no way luxurious. There were several holes in the curtains, and as the kettle had a special rounded plug, which was only compatible with one socket in the corner of the... more

My partner and i always read reviews before we visit a hotel or restaurant as it gives us an idea of whats to come when we visit. As i was reading through the past reviews for The Brandshatch Spa and hotel, i was really disapointed. We were attending the Spa Hotel for my 21st birsthday and staying from Monday til... more