Dear Samwrld, Thank you for staying at Hotel de Bangkok Resort during your recent visit to Sukhothai, Thailand and for taking time writing about us. We are sorry to hear that hot water in your room did not work. Please rest assured that hot water problem has been solved. Thank you for sharing your valuable time with us and for compliments to our hotel. We look forward to welcome you back again in the near future. Kindest regards, Hotel de Bangkok