Dear Veechyi, A neutral observer would have thought that your review is a 'planted' one! But we both know that it is not. Thank you very much for taking your time to review our 'not so new' hotel and sharing it on Trip Advisor, easily the number one website for travel advisory. One of our challenges in making our hotel appealing to guests is the task to make it as comfortable as possible for all. As such, we have had reviews of sorts that range from poorly designed furniture to being comfortable and practical for a visit to historical heritage Melaka (with the narrow streets et all) Our location makes it easy to pop in and out as you wish, and with only limited rooms guests will not feel that they are in a mad rush with the others. In fact some have even commented that the hotel is 'deserted'. We can assure our guests that they will have the privacy they need and that's for sure, judging from the frequency of movement of guests. We look forward to welcoming you back again, and hopefully you might be able to enjoy the jacuzzi the next time around. Sincerely The Management and Staff of The Sterling, Malacca