Dear Delectatio, On behalf of the entire team of Mitsis Alila Exclusive Resort & Spa we would like to thank you for leaving detailed positive feedback on TripAdvisor. We truly appreciate you taking the time to detail your experience and we are extremely pleased that you enjoyed your stay in our hotel. Allow us to reassure you that all your comments (strengths and weakness) will be taken into consideration, as it helps us to improve our facilities and services. We do hope you will have another holiday in Mitsis Alila Exclusive Resort & Spa soon. Best regards, The management team