Thank you for taking the time out to review our property, we appreciate your honest review. I would disagree with the title “shabby/dated”, other than the paint work at the back of the couch, these apartments are very well presented and indeed get rave reviews. With 65 2, 3 & 4 Bedroom Holiday Homes we have a phased schedule of re decorating and are continually doing so and the living room in these apartments will be painted over the coming weeks. I have spoken with the Housekeeping Team with regard to the other two points outlined. I am delighted that overall you found the entire experience to be positive and I hope to have the opportunity of welcoming you back to our Resort. Kind Regards Mark Knowles Resort Director _________________________________________________________________________ Gold Coast Holiday, Golf & Sports Resort employ a team of local and dedicated staff at our Waterford Resort who are focused on delivering an authentic customer experience. We actively seek and welcome genuine, constructive feedback. Each member of our Resort Team are aware of all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews. It is our policy from January 2014 to protect our online reputation and will therefore investigate and action all posts. We do hope to welcome you back here again in the near future and again thank you for your very kind words.