Excellent food and service, really can’t rate the old thatched inn enough, pls don’t listen to the one bad review on here, the only one I can see. Look forward to the next visit .
Excellent food and service, really can’t rate the old thatched inn enough, pls don’t listen to the one bad review on here, the only one I can see. Look forward to the next visit .
Thank you for your positive review and your repeat visits. We look forward to welcoming you back again soon.
Gosh that was an awful experience, we booked months in advance and ended up in this noisy conservatory where we could not even hear the people at our own table and they were 6 inches away. The food was so ordinary and unpleasant, it reminded...me of the Little Chef menus of days gone by. How they have ever stayed open for so long is an enigma to me?More
Thank you 250cliffs for your review. We are sorry to hear you did not enjoy your visit and your thoughts on our food. Our menus consist of pub classics and seasonal dishes. There is no mystery on how we remain open as the majority of...More
Booked Sunday lunch for 10 as part of a birthday celebration. Service was excellent and everyone in the party commented on the quality of the food. Several said it was the best meal they had had for years. Well done!
Thank you so much for choosing the Old Thatch to celebrate. We loved reading your review and so pleased to hear everyone enjoyed their meal. We hope to see you again soon.
We booked in advance for lunch on a Saturday and arrived a little earlier than we expected. Despite the Inn being busy we were immediately welcomed warmly and seating to our table. We couldn't have felt more welcomed. Our table was near the Inglenook fireplace...so surrounded by character. Drinks and food all fantastic and simply faultless. Staff were friendly and helpful. An extremely pleasant and relaxed lunch and we won't be long in returning. Very well done to all at The Old Thatched Inn for such a comprehensively excellent experience.More
We are delighted to read your review of us, thank you so much for all your lovely comments. We look forward to welcoming you back again soon.
Absolutely fantastic meal at The Thatched Inn - the food was fabulous and the staff were very attentive even though they were flat-out busy (on a Wednesday night!). All five of us enjoyed each course and will definitely return. Well done Thatched Inn, and thank...you!More
Thank you so much for your lovely review, we are so pleased to hear you enjoyed your visit. We hope to see you all again soon.
I have eaten at this pub for many years. This is the first time I felt I needed to comment. I had the Prawn cocktail as a main (£17.00!!) & I found a peice of plastic in my mouth after 3 mouthfuls. I showed this...to the manager, who said”yes, it’s from the lid of the cocktail mix they use”. I explained it was quite a large piece & could have cut my mouth. No apologies, no concern. He took the piece of plastic from me & disappeared into the kitchen. I didn’t see him again. He didn’t come back to our table to offer an apology, or offer a refund or any kind of explanation, The pub wasn’t even particularly busy. We paid in full for our meal, with no regard to the fact that a piece of plastic had ended up on my plate! I wouldn’t expect a full refund, just an apology and perhaps a free glass of wine. My friend’s fish (haddock) was watery and the batter was soggy & flavourless. All in all, a really dissatisfying and disappointing visit. My friend and I come here every year for our Christmas meal - we will not be returning,More
Dear Sherpa13064525472, thank you for your review and we are sorry to hear that your visit did not meet our usual high standards. I would like to reassure you that your complaint was taken seriously and I am sorry that you felt my team did...More
We came for a big family christmas dinner and all had a wonderful time. The food was delicious and hot and the staff were all so friendly and helpful. We really couldn't have asked for a better evening. I was quite nervous about organising a...dinner for this many people but The Old Thatched Inn made it so easy from start to finish. Thank you.More
We have enjoyed reading your lovely comments, thank you so much, We are delighted to hear you all enjoyed your visit and thank you for choosing the Old Thatch for your family Christmas get together. Your comments have been passed on to the team and...More
This was our first visit to the Old Thatched Inn as we had heard good things about it from friends, and we were really impressed. The service was excellent and there were thoughtful touches such as a bottle of water ready on the table. We...enjoyed all the dishes, particularly the steak salad and the vanilla and raspberry cheesecake. We will definitely be returning soon, many thanks!More
We are super pleased to hear that this was your first visit and you all enjoyed your time with us. We will pass your comments on to the team, who will really appreciate them. We hope to welcome you back again soon.
We often go to the Old Thatched especially for later Sunday lunch and each and each and ever time we go we are so pleased with the qulaity of the food and service. The team are friendly, engaging and helpful. Great dog friendly pub with...the extra touch to make you welcome and ensuring you will have a great time and quality food. recommend in every way,More
That's great to hear, thank you so much for your lovely comments and repeat visits. We are so pleased you enjoy our Sunday lunches. We hope to see you again soon.
This was a return visit to what is a top-end, first class Gastro-Pub which must be one of the leaders in the surrounding Counties for hospitality, food quality. service and culinary balance. For sure like other eating places the Pandemic was a tough survival task...but they have more than survived. The staff have the balance perfect between attentive service, menu advice and a unhurried pleasant atmosphere. The food has variety and taste i.e. Welsh Rarebit with sliced tomatoes immersed in a delicious sauce, choice steaks and a budget menu if you want it. The Calamari is not to be missed and the Stilton Cheese finale was splendid. I would like to see some more adventurous sea-food dishes (they used to do a fabulous Prawn Cocktail) but this should not detract from a a Gastro Pub right up there in the top 5%.More
Thank you so much for taking the time to write your review. We really appreciate your feedback. It has been tough after the pandemic but we are so lucky to have fab supportive customers and, like yourself ones that keep revisiting us. We have all...More
Incredible Gluten Free Sunday Roast! So many gluten free options, they've even swapped to making all their cauliflower cheese gluten free! I am coeliac and the staff were extremely knowledgeable and helpful, nothing was too much trouble, they even double checked with the chef before...ordering anything. We felt very welcomed and have already planned our return visit.More
We are delighted to hear you enjoyed your gluten free Sunday roast. Thank you so much for your review and lovely comments. We hope to see you back again soon.
Our latest visit was very disappointing. The food was very average and my ham and egg was tasteless and the egg was like rubber - likely to have been cooked in the air fryer. The peas were hard and the salad very average and lacking...in imagination. Previous visits have always been fantastic but this time something was different. However very friendly service and reasonable wine prices. Maybe the Chef was not up to it on this visit.More
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We hope we can reassure you that this was an uncommon instance and we hope we can show you how good we when you visit us again. Many thanks
So glad we made a detour to this wonderful place. Charming 18th century Inn with fabulous food, where the service managed to stand out above everything else. The staff had a genuine friendliness and willingness to help. Would highly recommend
That's fab to hear and we are so glad you made a detour to visit us. Thank you so much for all your lovely comments which have been passed on to the team. We hope to see you again soon when next in the area.
Disappointing Not as usual , table was so sticky plates stuck to it. Expensive . Portions small. Has the Thatch been sold. 29.07.23More
Thank you for your review. Unfortunately we had our tables varnished and this reacted with our cleaning spray, making them feel slightly sticky. This has now been rectified. Our prices have only increased slightly with raising costs and no the Thatch hasn't been sold. We...More
Lovely night , spent with friends for hubby’s last minute birthday surprise , Food was all very tasty and steaks were perfect 👍good to know we have a great chef on our doorstep , staff were all very friendly too , we will return soon..., Thankyou to you all for making it a lovely evening ❤️More
Thank you so much for choosing the Old Thatch to celebrate your husbands 60th birthday. We are so pleased to read you all enjoyed your food and the steaks were cooked to perfection. We look forward to welcoming you all again soon.