This place is not good. It;s gigantic and generic and is as Mexican as your average burrito shop in the mall. The service was nice though, so that was something. The food is unremarkable except that it is not good Mexican in Mexico. The only good part was the guacamole. Skip it. more

Good service, friendly staff. The fresh guacamole was very good. We dined too early for the floor show. more

My husband and I, and our 2 teen sons came to stay at The Royal Sands in the summer of 2008. Although I have left a review for The Royal Sands I never did leave one for this restaurant. We still talk about our dining experiences from our visits there at Hacienda Sisal. We had such great dinners, excellent service... more

As a owner @ the Royal Resorts Royal Sands. I would not/have not eat here. The food is OK, much better to be found in the city. more

Go here only if you are interested with bouts of food poisoning and having your credit card information stolen. This is a 100% honest review of my experience at this place from 7/26/09. more

This restaurant was our favorite place that we ate at when we visited Cancun. The restaurant was beautiful, clean, and very spacious. The staff was very friendly. They had great drinks and the table side guacamole was delicious. This was the best Mexican food we had during our stay. They weren't very busy this time of year. They are located... more

I loved this restaurant. The people were very nice, it was clean and comfortable. Very large dining area so they didn't rush you, we sat for hours for the first time there. the food was delicious, best guacamole I've ever had. Don't skip dessert, the dulce de leche cheesecake was amazing. more

We live in Houston, where we are fortunate to have a wide range of excellent Mexican restaurants available, serving everything from Tex-Mex, to Yucatan, to Mexican influenced fusion. This restaurant was a disappointment. On the plus side, they had some of the very best guacamole we've ever had. It was prepared table-side, and was both distinctive and outstanding. The fresh... more

Strangely enough, mexican food is sometimes difficult to find in Cancun. Our last night there we wanted quality and authentic mexican food. Hacienda Sisal was recommended to us and it was wonderful. The building is very beautifully decorated and they were offering a mexican dinner show the night we were there. We did not choose this option because the food... more