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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£15 - £38
CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about

Location and contact

0.2 miles from Canterbury Cathedral
Reviews (361)
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358 results
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252
62
15
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20
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Traveller rating
252
62
15
9
20
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All reviews lemon chicken prawns chinese restaurant family run restaurant lovely food visiting canterbury city centre takeaway delivery
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Reviewed 1 week ago

Do not order delivery from this restaurant. Website states 80 minutes.We ordered at 5.30 at 7.30 we finally got someone to answer their phone to be told the website is incorrect . Eventually arrived at 8 !!

Date of visit: March 2024
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Reviewed 2 weeks ago

Takeaway took 2hours to arrive Some dishes cold Very small meat portions made to look big drowned veg and sauce Poor value for money Will not buy again

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2024

This restaurant has gone down hill with quality of food and prices. It took so long for us to be served. They charged us nearly £4 for a tiny hoisin sauce, as my husband liked to dip his prawn crackers in this expensive sauce, as...it is usually free in any chinese restaurant. We will never ever go to Royall Inn again. They even did not give us the right bill. Always check the bill if you dont want to be ripped off.More

Date of visit: November 2023
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Reviewed 8 October 2023

It has been 4 years since we have been back to the UK and eaten at this restaurant which was always a favourite of ours. On the whole very happy with the experience again, and enjoyed almost all of the food. The only thing that...was not as good was the chicken satay sauce for the starter. Other than that happy with the seaweed, crispy duck pancakes and prawns in sweet and sour sauce Hong Kong style.More

Date of visit: October 2023
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Reviewed 26 September 2023 via mobile

Visited this restaurant, along with a friend, during a holiday in Canterbury. They offer an extensive menu including a number of vegetarian options. We thoroughly enjoyed our meal and would definitely recommend this restaurant to anyone in the area. The staff were also friendly and...efficient and mentioned that all sauces are homemade which was noticeable from the taste. 👍More

Date of visit: September 2023
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Reviewed 20 September 2023

Went here today for dinner with my partner for the first time and we were extremely happy with everything. The food was piping hot and all came out at once. The spring rolls and pork dumplings were handmade and the freshest we've had. The staff...made multiple checks to see if everything was ok for us and we had a lovely conversation with the owner after dinner. I would 100% recommend the Kung Po chicken. The portion sizes were really good and we will definitely be regular customers here now.More

Date of visit: September 2023
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Reviewed 19 September 2023 via mobile

We had e dishes, the won ton soup, Cantonese duck ans noodles with vegetables. All were tasty but not top notch. The place lacks an atmosphere.

Date of visit: September 2023
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Reviewed 18 September 2023

This is still the ONLY Chinese restaurant we will visit. All homecooked food. Lovely people. But in life, it seems in the reviews you cannot please everybody. However, I must say over the years we have eaten here we have NEVER had any issues and...our family love going when they visit the area.More

Date of visit: September 2023
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Reviewed 6 July 2023

The best Chinese food all around Canterbury. Not too salty, oily or sweet. I hate it when all Chinese food is made either bland or too sweet. This one hit the spot just right. And Alice, the owner made us feel at home. It felt...like being in someone's living room and family taking care of you. Definitely going back for more. We had Hong Kong style Prawn, Hot Pot Rice, Hot and Sour Soup and Garlic Chilli Tofu. Everything was cooked fresh and tasted fresh and piping hot. Also, I am vegan so they veganised everything for me. What a winner!!More

Date of visit: July 2023
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Reviewed 28 June 2023 via mobile

We found this treasure of a Chinese restaurant by accident when visiting Canterbury for the first time last year. It is located just outside the city walls only a few minutes walk from the Cathedral in a charming area called Longport. The menu has everything...you would expect. We had crispy duck followed by a lamb and a chicken dish, rice and Chinese tea. The quality of the food is first rate and the service is very attentive. Prices are very reasonable - our meal came to just over £20 a head including service.More

Date of visit: June 2023
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Reviewed 29 April 2023

Fantastic food. Sweet and sour chicken was perfectly cooked and beef in black bean sauce incredible. Well done.

Date of visit: April 2023
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Reviewed 8 March 2023

We had an online issue and the team spotted it and sorted it straight away, the food arrived on time and was fantastic

Date of visit: March 2023
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Reviewed 5 March 2023 via mobile

A lovely malasian family (i believe) run this place, it’s apsolutely super. The food is amazing, i’ve been here probably close to 10 times now both before and after covid with my family, my bf, his family and it doesn’t disappoint! Super tasty, i love...the beef stone hotpot as it comes out sizzling but really everything on the menu is fabulous. Definitely worth a try for a birthday or special occasion with family and friends.More

Date of visit: February 2023
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Reviewed 19 January 2023

Food very tasty and could tell it was home cooked not greasy at all , good sizes each dish . Service was steady with know rush with very polite waitress with time to talk and explain dishes . Nice big restaurant room but a bit...sparse could be a bit more cosy and table cloths with music but maybe due to people not eating out so often . Overall a very nice experience with a family run restaurant.More

Date of visit: January 2023
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Reviewed 3 December 2022 via mobile

I can’t believe how terrible the customer service is here! We spent £60, food was SO late and when it arrived was stone cold. The woman was unbelievably rude to me and accused me of lying. As someone who recommended this place to friends, for...it to arrive an hour and a half late and be stone cold, I’m not only embarrassed but hungry. The woman I spoke to would only refund me if I repackaged all the food and had it picked back up- I was happy for this to happen! She was so unbelievably rude that I won’t be ordering from then again, which is a shame as a regular customer.More

Date of visit: December 2022
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Questions & Answers
Ask a question
DeniseVar
9 November 2018|
Answer
Response from K9985AUjohnh | Reviewed this property |
Don’t know we had the set meals If you contact them on there Facebook page they will send you a menu.
0
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eddicott
21 April 2018|
Answer
Response from Aleseeker | Reviewed this property |
Hi the chicken was real but no idea of the origin.
0
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Michael A
13 October 2017|
Answer
Response from kahyingcRoyalInn | Property representative |
Sorry, We don't have online menu,but if you want it I can send the menu by email only. If you want it, can you send me your email address to this phone 07413533262. When I receive your e-mail address I will directly send the... More
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ROYAL INN, Canterbury - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Royal Inn

Yes, Royal Inn offers takeaway services.

Yes, Royal Inn offers delivery services.

Royal Inn is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4