Bad service ( rude ) to be honest, no quality in the food or presentation of the food, what a shock from a place like Selfridges i should od gone to the M&S cafe next door better bloody quality of food and service, You guys should take a look at your restaurant here. More

I went there for lunch. When asking for a burger I asked the waiter to have it medium rare and he said that they have a new chef policy and they only serve the burgers well done. I have been there 2-3 times and I have never been told that (more than that that could be the most s!lly policy... More

This was a nightmare!! The food selection was limited, and they got our burger order wrong 3 times. I am still tasting the grease from the chips and burger today. The service was appalling and food made me feel ill. I would avoid this at all costs!!! It is overpriced, underwhelming and just a poor experience More

Okay, I'm an admitted food snob if you've ever read my other reviews. I do try to do my best to represent the restaurant in the best light. I was really looking forward to Frankie's...I had found it here on TripAdvisor as I was planning my London trip. I didn't want to spend a ton of money on a pricey... More

Ate lunch here yesterday. Found it by accident in the basement of Selfridges during a wet day. Had to wait a few minutes for a table but seated by very pleasant staff. It was very "buzzy" and had the impression most were regulars. We ate mozzarella and tomato which was so tasty, where did they find such delicious tomatoes at... More

Good simple honest food thats soooooo good that keeps me coming back every week!!!!!!!!!!!!!!!! More

Ate hear for lunch on valentines day with my parents, the food is excellent, I had Lasagne for a my main course, just as the nice waiter was serving the food all power went out in the restaurant with just the enough light to see from the emergency lights. It was a nice experience eating in a restaurant almost pitch... More

I didn't knew the restaurant but we want to try it. It was a few minutes waiting before we got our table. It is located in a corner of the Selfridge's basement floor. We ordered a Pizza Frankies ( Pizza Margaritta with ham, salad,.. ) and a Lasagna al Forno( From the oven ) The pizza is home made and... More

We found this on Trip Advisor and were suitably impressed. After hours of tiring (but not entirely successful) gift shopping along Oxford Street, we headed to Selfridges. First we admired the extensive Christmas displays and then ventured down to the restaurant for dinner. It is quiet and sophisticated and doesn't really feel like it's in a department store. The staff... More