The food here is, frankly, abysmal value. It's not that it's awful, it's just mediocre. But brutally expensive to boot. And worse than all of that is the forgetful, ignorant, insultingly patronising, pseudo-cheery service. To cut a long a boring lunch short they got most things wrong simply because the waiter wasn't listening. He wasn't even pretending to listen. The... more

It's hard to remember anything more than our waitress who stuck her elbow in our ribs to get our attention - unbelievably rude and extremely irritating, though I don't think she had the faintest idea that it really wasn't the thing to do. Jangly acoustics make it impossible to hear the pianist unless you're right on top of the piano.... more

This had been one of our favourite London restaurants for a treat with the kids for years.The prices have gone up and the choice gone down.Admittedly it was a Sunday night with no atmosphere-several key items on the menu were unavailable and whilst the food we had (from a limited choice) was fine the service was unbelievably slow particularly considering... more

one of my local....was definitly better when they open up in spring 2008...as the chef was really inspired at the time...now the chef has changed...however the service is perfect...food ok up....the bar is totally wicked.... more

Kettners has been our favourite London restaurant for many years but, following its recent revamp, our visit last week will be our last. We have always found Kettners to offer excellent value for money, particularly given the stylish décor, including a piano player, for which you would expect to pay much more. The quality of the service and of the... more

Good menu and reasonable prices in a great location. Wine bar and champagne bar are excellent escapes from busy Soho more

Went for lunch last week. First time since the makeover and it was an awful experience never to be repeated. The new decor was boring and soulless beyond belief. Similar to eating in a public toilet with mirrors. There are no soft furnishings at all so the accoustics were terrible. Any noise from other tables was multiplied 10 fold until... more

in summary-bad food, bad service- do yourself a favour DONT EAT HERE IF YOU LIKE GOOD FOOD - its all decor style and no food substance starters - staff unable to serve whole part simultaneously, starters took 1 hour to serve and even then many people got forgotten about. - presentation was crap, salmon was mediocre mains - please dont... more

Recently changed style and now serving more traditional French cuisine. The pizzas are no more but the venue is as stylish as ever. more