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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British, Welsh, Bar
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Dinner, Brunch, Lunch, After-hours
View all details
meals, features
Reviews (312)
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308 results
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79
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31
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Traveller rating
130
79
42
26
31
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Reviewed 21 January 2024

What a blast!! extremely friendly staff, credit to a lovely waitress who assisted in a bid to find a cloth napkin for a bottle on ice....what a lovely patient kind soul!! I insist management acknowledge the compliment on my behalf, this is extremely important when...working with customers. The food was delicious, the show excellent! We will be returning with friends for future events! The staff representing this venue deserve a pat on the back! 👏👏More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2023

Arrived at the restaurant at 6:00pm on a wet Tuesday and were shown our table. My wife and I both went for the butterfly chicken marinated in garlic and thyme and our friends both opted for the gammon steak. All four meals arrived promptly but...our immediate view was how 'grey' all the meals looked and were crying out for something green on the plate. Where were the obligatory peas?? Our chicken breasts were ample in portion size but were tough, overcooked and totally lacking in garlic and thyme flavour. Our sauté potatoes were also tasteless and chewy. In 60 yrs of dining out we have never had to put so much salt on our food to try and add some flavour. Staff were friendly and efficient but seemed to concentrate their attention on the few overnight guests who were dining and we didn't feel that welcome. Won't be rushing back!More

Date of visit: July 2023
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Reviewed 1 July 2023 via mobile

We stayed and enjoyed 4 evening meals. Choice was excellent from both the standard menu and the daily “specials”. Good sized portions and reasonable prices. Wide selection of wines, beers and sprites, all staff super helpful and engaging. Food is cooked to order, so don’t...expect fast food, what is delivered is top quality prepared food.More

Date of visit: July 2023
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Reviewed 29 May 2023

I recently took my mum to a spa day for her 80 th birthday . We had a lovely day everyone was so kind and helpful . We used all the facilities available and loved our day , my only complaint would be the jacuzzi...was too hot . Lunch was served on a wooden tray and was really nice . Our full body massages were wonderful and performed professionally and respectfully . Will definitely return thank you so much Soa ladies for a really special day . XxMore

Date of visit: May 2023
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Reviewed 10 May 2023

Me and my partner was booked in for a two night stay from the first bank holiday Monday in May. We had a wonderful experience at the Towers Hotel. Every staff we encountered from receptionist staff to the cleaning staff were all delightful and eager...to help us throughout our stay. We stayed in the deluxe suite located on the top floor. The rooms were outstanding, clean and spacious. The bed was extremely comfortable. The room was equipt with a rainfal shower with jets and an extra hose. This is one of the highlights of the room. The hotel had a spa with a pool, steamroom, sauna, jacuzi. We spent several hours relaxing in this area. Breakfast both mornings were delicious and the floor staff was very attentive. This is probably one of the best hotels in the Swansea/ Port Talbot area.More

Date of visit: May 2023
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Reviewed 11 April 2023 via mobile

Second visit as we had a fab first visit, only one complaint the pool was really cold not like our last visit. Would choose afternoon/evening visit over morning/ lunchtime. Choice of treatments, I opted for the facial on both occasions, staff were really lovely.

Date of visit: April 2023
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Reviewed 20 March 2023 via mobile

We were treated to a meal for our birthdays. We didn't really know what to expect but had heard good things. My wife ordered the prawn cocktail, and I ordered Thai spiced crab from the specials menu to start .... Which was one of the...best things I've ever tasted. Mains were lamb chops and a lamb shank, again both beautiful... And the chips to die for. Deserts were choclate syrup sponge pudding and white chocolate challenge, again both faultless.... And asking for asking cream was no bother at all We got greedy and ordered a cheeseboard, which we couldnt finish , but the amount and selection of cheese was perfect, just some chutney woukd be nice Service was friendly, and efficient and we will be returningMore

Date of visit: March 2023
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Reviewed 29 January 2023 via mobile

Went here yesterday for my dads 80th birthday. We were a very large party. Fantastic service The 3 course meal was absolutely delicious with the added bonus of piping hot plates Nothing was too much trouble for the very efficient staff and Angie the manageress...was attentive to everyone’s needs and requests. Absolutely brilliant day. Thank you.More

Date of visit: January 2023
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Reviewed 12 December 2022 via mobile

Very poor meals. The food was like something from a staff canteen. Poorly served and badly cooked. The staff dealt badly with a complaint about the food. We were obviously awkward customers. The desserts were just about ok but clearly from the back of a...lorry. Never again.More

Date of visit: December 2022
Helpful?1  
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Reviewed 25 November 2022

Will not be staying there again for business, it was awful and the service was absolutely atrocious. I would not recommend it to anyone. Avoid.

Date of visit: November 2022
Helpful?1  
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Reviewed 1 November 2022

4 of us went for Sunday lunch. The portions were large, the bowls of carrots and boiled potatoes were far too big. The four of us hardly made a dent in them. I wonder what they do with all the left overs? No apple sauce...offered with the pork, no mint sauce with the lamb, no mustard or horse radish with the beef. Roast potatoes to hard, difficult to get a knife in. However, the desserts were very nice.More

Date of visit: October 2022
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Reviewed 13 October 2022

Me and my family rented a room in The Towers for my nan's funeral not too long ago, where they charged my grandad stupid prices for just some pasties, wraps and sausage rolls - all things I could've bought in Tesco down the road. the...staff were cleaning the tables before we had even left making us all feel like we weren't welcome and had to leave soon. there wasn't one smile given to us during the whole time. the staff were watching over us and making us feel like they wanted us out. I'm not too sure what the service is like when you only book The Towers for the night, but I would not go there again for a funeral service! I am applauded.More

Date of visit: October 2022
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Reviewed 18 June 2022

Our party of 4 recently enjoyed lunch at the Tower Restaurant and were very pleased with the experience. Three of us went for the good sized lamb shank and one for the battered cod. All meals came with a generous portion of saute/chipped potatoes but...we ordered two portions of "seasonal vegetables" to accompany. Even though the kitchen must have been aware that all 4 meals already had a generous portion of potatoes, the accompanying vegetables consisted primarily of an enormous bowl of BOILED POTATOES, a few carrots and a small dish of peas. Why more potatoes?? We didn't touch them and sadly imagined them being consigned to the bin (or tomorrow's saute potatoes??) Kitchen, please put more thought into your servings!More

Date of visit: June 2022
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Reviewed 16 May 2022

Lovely fresh breakfast, served in bar of hotel. Options of continental or full English with happy smiling staff

Date of visit: May 2022
Helpful?1  
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Reviewed 12 April 2022

The staff was friendly the meals were good had a nice night out with mates. Enjoyed a few beers. Would happily go back.

Date of visit: April 2022
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Questions & Answers
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Odyssey55000548984
28 March 2020|
Answer
Response from Cheryl R | Reviewed this property |
You'll have to phone the hotel for that answer, sorry.
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M5429TCandrewj
6 September 2019|
AnswerShow all 2 answers
Response from MC0nT0ur | Reviewed this property |
If I remember rightly they sell thatchers. I can’t remember the cost but was probably about £3.50 ish a pint.
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TOWERS HOTEL RESTAURANT & BAR, Jersey Marine - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Towers Hotel Restaurant & Bar

Towers Hotel Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4