Xmas Party booked for 19.30. Still waiting inside the front door (freezing cold!) at 20.00! No offer of a complimentary drink or even a seat. We were told that people were still at our table from 17.00 and weren't finished. Left and went else where and they lost out on £300. more

We visited this restaurant on 28 November having seen it reviewed as one of the 10 best Indian Restaurants in the UK. Having booked a table well in advance we were kept waiting in the crowded bar area for 15 minutes whilst the staff let others in front of us. Only when we complained were we shown to a table.... more

Last night we made our third and final attempt to enjoy a dining experience at Cinnamon. On previous visits we have been very happy with the food which is what has kept us going back, but have been infuriated at times by the rude staff who rush you in and out, make mistakes with the order and ask you 20... more

I think my main gripe with this restaurant was the poor welcome and service. This was supposed to be a special meal for friends we had not seen in years. On entering the restaurant, we were asked (pointlessly) to sit and wait on a narrow bench for our pre-booked table to be made ready. This was a bit of a... more

Perhaps it was because we dined at a relatively quiet time (6.30pm on Sat) that the service and quality of food was A1 but my wife and I agree that this was the best Indian dining experience we've had. more

During normal weeks when Aberdeen isn't busy, the service is very very slow. It’s probably because they want you to order more drinks. However, the food - is very good! When we booked the table, we were not told that the table was need back within a certain time. I went with a friend during Offshore Europe week, and we... more

I’ve tried to book a table now for the past 4 days. The phone is permanently engaged and the one time I got through, I was greeted with a 'there’s nobody here to take you call but we will pass you number on'. Guess what? No one as yet has phoned me back. more

I am Mexican but married to an Indian vegetarian so we like to try the so called Indian places around the area. We know another couple of Indians in which the wife is the veggie one and like all the reviewers, we felt like going to this place after all the hype. We had the same problem with the reservation.... more

We visited cinammon after reading about its various awards and as huge fans of indian food. The atmophere is cramped, the place is so narrow it feels like a dark dingy train carriage. Our waiter was off-hand and not terribly helpful and when our food arrived our evening was topped off by the worst Indian food I have ever tasted.... more