Visited here first time since was recommended to try their hot chocolate. Although the drink itself was nice enough the rest of our experience was not. Hot chocolate came and I had been asked when I ordered it if I wanted marshmallows to which I...said no. No offer of cream, so when drink came it was just the simple plain chocolate, with the chocolate stick, which was fine. My husband and I ordered two veggie breakfast and after waiting 15-20 minutes the waitress brought the food which to our dissappointment was the non vegetarian breakfast, complete with bacon and black pudding. Waitress looked more annoyed than we were and she said she must have heard the order wrong. She said it would be another 10 minute wait for the veggie breakfast. When the food came it was OK, nothing special. No salt n pepper on eggs and none on table for us to add if required. I was eating it fine, until I found a blonde strand of hair in the beans. We just left at that point, couldn't bring myself to even complain to the staff, who were rushed off their feet. Won't be coming here again. The cost of £36 definitely not worth the food or service offered here. As I was leaving saw how dirty the floor was between the seats and window.More