We ate at The Downsman this week. I have to say the staff were brilliant, they took our temperatures when we entered and took contact details. They then advised us how the layout of the venue worked and also the one way system and they...system they use for the toilets. A very detailed welcome and we felt safe in the venue.
We sat ourselves, it wasn't that busy and they were happy for us to do so. We then had a little bit of a wait to order, they weren't too busy, just seemed to be waiting on food from the kitchen.
What they don't tell you (not when I called to book a table, not when we arrived nor when we placed the order) is that your food arrives in a take out bag, you are given wooden cutlery and styrofoam plates to eat your dinner with. Had we not seen a table have the same experience when they received their food we would have been very confused! To be honest I see why they do this, however a bit of a heads up would have been nice, even the option to take my own (which you can do with glasses) which I would happily have done!
There was a bit of a wait between courses, by the time the food came we didn't really mind using the disposable utensils as we were quite hungry.
The food was good, piping hot and tasty, although then menu has changed in the past year with old favorites no longer available on the menu. When finished we simply put all waste in the bag it came in and put it in the large bin close to the toilets.
Overall I was happy with the food and the venue and I'd happily go again. However as mentioned previously a heads up on the cutlery and crockery situation would have been appreciated.More