A one-off visit might be ok but when staying in the hotel for any length of time the food becomes very repetitive and is rather bland
Tried sunday family brunch. Service absolutely awful from moment we entered to our departure. Nobody explained drinks, took our drinks order without our searching them out, or even knew where the advertised kids room was. And then the food. Poor selection, badly cooked and using cheapest ingredients. The scariest thing, however, was the inclusion of "bush meat" pepper soup!!! Outrageous.... More
The food quality was quite poor. The offerings were uninspired. It was pretty much the same two nights running. The staff are pleasant, but untrained in customer service. Eat ANYWHERE ELSE. Instead, recommend trying the lobby bar Cafe Cappucino for breakfast and the Office rooftop BBQ for dinner. Both better options than the tired buffet.
DearSandrmom, it's disappointing to know that you did not have a good experience at the Brazzerie, as this is an unusual occurrence as we ensure the buffet is palatable and of high quality. We do appreciate your feedback and be assured that we have looked into this report as its top priority for us to maintain high customer service delivery.... More
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