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Cheesecake Factory


3.0 of 5 stars 52 ratings  |  Write a review
  • Cuisines: American
  • 375 University Ave, Palo Alto, CA 94301
  • (650) 473-9622

Reviews you can trust

55% Recommend
Excellent
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Rating summary
Food
Service
Value
Atmosphere
[ Date ] [ Rating ]
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5 of 5 stars
San Mateo
19 Sep 2009

My mom and I went to the CCF at around 8 o'clock Friday night. It was a hot night and we decided to go in. The lobby was packed, but it didn't stop the cute, little host from smiling her pearly whites at me and asking how I was and welcoming me in. This girl made me feel instantly calm... more

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5 of 5 stars
Brandon, Florida
19 Jan 2009

Lunch at this location was terrific and they kept my ice tea filled which is important to me - especially with their terrific tropical iced tea. They are a very consistent chain. more

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4 of 5 stars
A TripAdvisor reviewer on Facebook
7 Nov 2008

Open late. Food is pretty good. Portions large. I don't care for their cheesecakes. Nice ambiance and excellent service. more

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4 of 5 stars
Northern California
3 Oct 2008

I'm surprised at some of the reviews I've read of this place. We live in Palo Alto and eat here often - of course that's partly because it's kid-friendly and partly because, unlike almost everything else in Palo Alto, it's open late (till midnight - getting dinner in Palo Alto past 10pm is a challenge.) I've always found the food... more

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3 of 5 stars
A TripAdvisor reviewer on Facebook
13 Aug 2008

It's a chain restaurant, so the food taste just like any other Cheesecake Factory. Good, but nothing special. more

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1 of 5 stars
San Mateo
26 Jul 2008

We will never go back to cheesecake factory again. They forgot my husband's order. We kept on reminding them that we were still missing one more steak. ("Medium Rare") . My friends and I (total of 6) were almost done with our food when my husband's steak came. He ordered "Medium Rare" but they gave us "Medium Well". There is... more

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1 of 5 stars
A TripAdvisor reviewer on Facebook
10 Jul 2008

Don't bother. It's where the Palo Alto tourists eat. Locals wish it would go away. more

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2 of 5 stars
A TripAdvisor reviewer on Facebook
22 May 2008

overrated overpriced cheesecakes. I like what Trader Joe's sells better more

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3 of 5 stars
A TripAdvisor reviewer on Facebook
18 May 2008

This place is so hit or miss it's ridiculous. I recommend sticking to the burgers which are hard to mess up. 2 stars for consistently good food, 4.5 stars for the coffee and cheesecake. Good late night hours. more

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2 of 5 stars
A TripAdvisor reviewer on Facebook
13 May 2008

Did we really need this downtown? TOO ostentatious. more

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Cheesecake Factory Address

375 University Ave, Palo Alto, CA 94301
Tel: (650) 473-9622
* Restaurant price information is based on meal cost per person, excluding drinks, tax and tip.