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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Fast food
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible
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Reviews (33)
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Reviewed 2 weeks ago

Ordered 2 Biggie Bags. Then came the interesting part. Depending on which burger you want the price is either $5, $6, or $7. We opted for the $6 Double Stack burger. Soda, Burger, Fries, and Nuggets are still a good deal.

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 December 2023

Soda, 2 Big Juicy Bags with chicken nuggets, fries and bacon cheeseburger as well as chili. Everything was cooked to perfection and very flavorful.

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2023

Have been going here for years. Most of the time we have had good food and service. But lately, there has been a drastic change from before. Different employees than before. Restaurant and the tables are usually dirt. Condiments tray usually empty. Soda machine only...works sometimes. And the list goes on. And this is not to mention the attitude of the employees - ugh. All this seems to be the result of a management change - and not for the good. Restaurants do not usually sink this low this fast. Wendy's corporate would do well to investigate what are the issues at this franchise location.More

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2020 via mobile

I have always found this Wendy’s location to be very punctual, consistent, clean and the food has been good. I haven’t had any problems in all the times I’ve frequented the restaurant.

Date of visit: October 2020
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Reviewed 5 March 2020 via mobile

In the past we have driven from Haines City, Fl to this Wendy's in Lake Wales, Fl, about 10 miles, because service and atmosphere at Haines City was so bad. Well they must have moved the manager from Haines City to Lake Wales! We ate...Lake Wales Wendy's today about 4:45 pm, it was awful. Only couple other customers there at the time learned why later. Restrooms dirty, restaurant dirty, workers howling at each other, completely ignoring me at counter for few minutes. Mens room so bad rushed wash my hands to get out. My wife said ladies also dirty, plus lot black water in middle of floor. She told worker at counter, no response what so ever. Our food was ok, but restaurant was uncomfortably warm. There were workers wandering around, looked lost.Two or three walked over straw on floor, dirty tables. I picked up the straw put in trash in front of one workers to see if notice, she kelp walking, no thank you or anything. Needless to say last trip to this Wendy's. We may try the one at Haines City again, otherwise give up. We reviewed both Wendy's last snowbird season, giving Lake Wales a good review it deserved then.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 September 2019

I have got their salad a few times. The lettuce is not real fresh, they use all the head of lettuce, sometimes there is the core and a lot of white tough outer leaves.

Date of visit: August 2019
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Reviewed 20 August 2019

With fast-food restaurants you often have to sacrifice friendly and knowledgeable people as a trade off for quick and cheap eats. That was not the case at this Wendy's when we visited. The employees actually acted like they appreciated our business and were quick to...offer Senior drinks to us - Free.More

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2019 via mobile

We like the crispy chicken sandwich topped w/tomato. During our visit today it was clear the person at register did know what she was doing, probably due to poor training. The sandwiches for both our order and the party in front of us were setting...on the counter getting cold while the fries were not done yet. There is absolutely no organization at this site. Someone should have been responsible for staging orders and the sandwiches should be kept under a heat lamp as other fast food places.More

Date of visit: May 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2019

Love the Burgers made fresh. Juicy and favorable. Specially enjoy the Chocolate Frostys. Never disappointed with the freshness and flavor of the food.

Date of visit: May 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 May 2019

Went to Wendy's this morning just to get 2 cups of coffee. Was surprised to see that senior is free. Bonus!

Date of visit: May 2019
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Reviewed 4 December 2018

I like to give some places another chance. Today was much better than our last experience. Chili was great and they have a 4 for $4 menu which was a great value. Also you can't go wrong with any size fries until Christmas for $1.

Date of visit: December 2018
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Reviewed 25 October 2018

We went here in the morning and wanted to have a coffee and something to eat. Even though there is coffee on the menu, they don't ever have any. They just don't make it. It has Denny's on one side and McDonald's on the other....We left.More

Date of visit: October 2018
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Reviewed 20 April 2018

Went for a quick lunch with my wife on a Sunday afternoon. The young lady at the register was clearly unhappy with her job. When I put my card in the chip reader she curtly said, "I told you to swipe your card." I spent...the entire next day in the bathroom having had a grilled chicken sandwich. Never again.More

Date of visit: April 2018
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Reviewed 26 July 2017

Love stopping into a Wendy's when on vacation to get a quick bite & a frosty to beat the heat. This location was AA+++ & glad it's close to my hotel!

Date of visit: April 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2017

Don't really care for fast food places, but I like this Wendy's. It is clean, food is reasonable, and employees are friendly. Food is reasonably priced and tastes great!!

Date of visit: February 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Dennis B
6 March 2020|
AnswerShow all 2 answers
Response from X1170YUstevenw | Reviewed this property |
Yes it's the one on Rte 27, in lake wales
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WENDY'S, Lake Wales - 4521 Macey Ln - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Wendy's

Yes, Wendy's offers takeaway services.

Wendy's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 4