We arrive more than two hours later than originally scheduled. We would be compensated if notified less than 7 days in advance of the flight.
This phone call, which came 10 minutes after I contacted them, was at approx 10.30am. If it was another hour or so later, it would have been inside the 7 day period.
They suspended the route for ten days, on the 9th of march, and called me on the 27th. During that period, I had four other emails from them, advertising other flights, pushing car hire etc. but they couldn't email me about my flight? This was not a last minute thing, it was planned in advance. They pulled the plane and sent it to service a route from Dublin.
There was nothing on their website and as I made a change with them over the phone previously, this bars me from using manage my booking. Apart from calling them every day, I don't know how else I could have found out. They sent me an email on the 6th, to remind me of my upcoming flight, asking if I wanted to upgrade, order meals etc. and by the 8th the flight was gone.
To be honest, we have our new flight, we will get where we are going. I won't be applying for compensation, but I'm still annoyed at how useless they are. At least we found out before rocking up to check in!