Long story short, I had tickets booked through Finnair via a travel agency and because something came up and I simply cannot take this flight anymore, both the travel agency and Finnair are not giving me the option to cancel this reservation. I had to call the travel agency who told me to call Finnair and Finnair who told me to call back to the travel agency, and I'm tired of their responsibility unloading. The tickets cost me $1200 and they told me that I had the option to change the date of the ticket with an additional charge of $300 along with the difference in fare price, but there is no use in changing the date if I cannot make this specific date. I understand there are specific airline policies and $1200 may not be much for some of you, but for a student like me, I am not willing to give up $1200 on a plane ticket that I am not even going to be able to use. Can anybody help me out?