we are new owners of ex-guest house, that has its reviews on TripAdvisor. Guest house owners also referred to it as an hotel, what can be seen in third paragraph of guest houses homepage (http://www.sobe-jupiter.info/en/index.htm)
After a year of renovation, we are about to open small 4 star luxury hotel in less than two weeks called Jupiter Luxury Hotel. My question is how do we start with new reviews as we are new owners in newly renovated hotel and existing reviews are damaging for our reputation. Reviews can be seen here
Guest house was never a hotel but it was called Jupiter hotel on your pages, today when actually Jupiter Luxury hotel is being opened we would like to start from the beginning with reviews.
If I wasn t precise enough please let me know. I guess that difference between guest house web page and our current photos is more than obvious.
Please tell us what can be done about it