on the &th of March we hired a car in Fire fly rental company in Barajas international airport
We made the reservation 3 month before
When we got to the agency they did not give us the write category and they disgraded the car
When we told them they made a mistake they said that that's what they have
The woman that was in the reception was rude and shouted on us. She behaved like this allso to other people ther
When we returned the car they said we will get the final bill in few days and when we got back to Israel they charged us 75@ more than it was written in the contract
We tried to complain and we send them at list 5 mails and the only answer we got was that next time they will upgrade us
Ther will not be next time
We are really disappointed and recomend all the people not to go to Fire Fly in Barajas international airport Madrid spain