The first site is the home of Swiss railways. That site will give you all the train schedules, including departure times, arrival times, connections, fares, and track numbers.
The second site is the home of the Swiss Passes. It will give you information on the Swiss Pass, Swiss Saver Pass, Half Fare Card, Swiss Card, etc. These cards can be used instead of or in addition to buying a ticket, and they will help you to save money.
Maybe the other distinction to draw is that the swisstravelsystem site is aimed at people who are not in Switzerland (information and offers for tourists), whereas the sbb site is the "bread and butter" railway website for locals living here.
You need to use both as a tourist from abroad who wants to make the most of the system.
thank you very much! I thought I was losing my mind for a moment... That makes sense.
I live in Australia and made the mistake of booking my ticket from Rome to Interlaken online via the Swiss SBB website. Big mistake, as you are unable to pick the tickets up in any other country besides Switzerland...so arriving in Rome, they would not honour tickets, and ended up having to pay 50 euro fine for not having valid ticket. To be fair, it did actually say on the travel document that ticket must be picked up in Switzerland, but i thought surely if i am leaving from Rome, i should be able to pick the ticket up from there...
Lesson: Read every line carefully before hitting `enter` :)
I bought a supersaver ticket, with no refunds etc...however after sending all the tickets back to their head office they refunded me the full cost of my fare due to the misunderstanding, SBB were great to deal with despite the rather illogical way the site will stil let you book departure from another country
Kileys Mom is right. Swiss travel system is mostly designed for tourists. But ALL the info on this site is also available on the SBB site which is the one we, Swiss residents, use.
But I do not entirely understand jp0069's post -- the SBB does offer "supersaver" tickets for use IN Switzerland. Not from Rome. Trenitalia offers Supersavers for use in Italy...
Well not sure what to say then...But i purchased a supersaver ticket on the SBB website from Rome - Milan - Spiez, there were 2 prices i had to choose from. 1 was fully refundable even after the train departed, and the other specifically said no refunds or alterations to schedule from time of booking. I did book this back in March so maybe it was just a special they had at the time, and when refunding me the tickets due having to purchase other ones SBB quoted that `after departure for trains within Italy and the supersaver tickets may not usually be refunded`
Perhaps the Italian componant of the trip was `supersaver` fare
Probably that is what it was - trenitalia has three fares, normally: Mini, Midi and Maxi. Maxi has no restrictions and is 100% refundable for whatever reason before the journey starts. The others are prgressively harder to get refunded. Corresponds to the price...
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