Just wanted you to know Mark is wonderful. Contacted me within one or two days. Sent me the email with how to find him on arrival....I didn't read it well enough and it had the wrong month for the arrival and departure dates. I verified everything was good without double checking the date and sure enough he thought I hadn't arrived and contacted me by cell phone. He's been wonderful in saying not to worry and they will be there on my actual arrival date.
I'm really glad I chose them - although I think I owe them a huge apology. In any case...can't wait but I still feel awful for not checking properly!