we stayed at the mermaid in december , during our dive trip , it proved to be a very nice , small hotel , well laid out , rooms were clean , larger than expected , and the staff was very nice , the only problem was that while we were there the rooms were not cleaned unless we asked them to , due to the fact that there was only one key which we kept with us , after finding this out however we left the keys at reception and requested the cleaning service . the waitress in particular was lovely ,amicable and ever so helpful.

Stayed at the Mermaid for a 2-night business trip, and was pleasantly surprised at the TT$595 rate which included breakfast - other hotels/guest houses in the area were charging TT$700 without breakfast.
The rooms are comfortable enough with a/c, TV and two double beds. My only complaint was that the porch did not appear to have been cleaned before my arrival, signs of lizard droppings evident. The breakfast is basic - sausages, coffee and fruit, but then again I didn't expect a grand four-course meal for the price.
The service is pleasant and the surroundings (landscape and pool) gets full marks for maintenance and appearance.

We were recommended to the Mermaid by friends who went in March and stayed on bed and breakfast, but as we were on a budget we thought we would book the ultra all inclusive. At least that way, we knew all food and beverage costs were covered. What a fortuitous decision. Instead of the usual buffet style dining we had expected, each night we selected from the a la carte menu, had table service and chose drinks from the regular bar.
Our travel agent, Nextescape, told us the Mermaid was an exceptional boutique-style hotel, and it certainly is. From the owners, Penny and Gerald, to the bar and restaurant staff, everyone was so friendly and really made us feel at home.
Tobago is a wonderful island with great beaches, scenic landscapes and very laid back. We were in two minds as to whether to write a review as we would like to keep the Mermaid to ourselves. But that would not be fair.

my little ones and i needed a place to stay en route from europe to the grenadines and stayed at the mermaid hotel in tobago. what a pity we had only two nights there!

the place is very well kept and the staff extremly friendly and helpful. we had quite a few nice chats, felt very welcome and could really unwind after and then before the long flight. my kids loved the pool!

i'd definately like to stay for longer next time.