Stayed here for two weeks in April.Tobago is beautiful with lots of places to visit and see.The virgin rep is a star.The independant boat Zoe is well worth the money with the excellent Peter at the helm.The hotel is another matter.
Location-Fantastic 5 mins from airport, beautiful sandy beach with sun loungers.Safe swimming in a man made lagoon great for kids.
Rooms-spacious but very dark.generally clean ,but furnishings were very drab and old with holes in material and moth eaten curtains,I would hesitate to sit on any of the chairs due to splits in cushions, towels were replaced twice a day if required, normally we would not exchange our towels daily but these were of such poor quality, frayed and torn slightly grey, we had to, I have better dusters!The bathroom was in need of an urgent refurb and again quite dark.
Balcony furniture old and tatty.
We had two days without any hot water,guests had to complain before they rectified this
Food-Breakfast average quality but the same every day choice of full english bacon beans and sausage,3 fruits, 3 cereals ham and cheese,two different pastry/buns croissants and an egg station that had very long queues ,
Lunch open air buffet with barbaque again average and lack of variation-barbaque was fish and another eg chicken legs/or ribs with the mandatory burgers[frozen] and hot dogs If it was raining there were not many seats under cover thankfully the hotel was only a third full.
Dinner-this is hyped up to be that of fine dining with men having to wear long trousers etc and on the whole was very good,but not 5 star. As one reveiwee stated "weatherspoons it aint" no I agree but I have never seen any feral flea ridden cats allowed to roam around, jumping up onto chairs while you are eating-on the tables before the guests arrive, in weatherpoons,this was most off putting some guests actually found them endearing- fine but not when I am eating what is supposed to be a 5 star meal.Some nights you could actually see the fleas on the tables yuk
Staff-On the whole they are very polite and helpful and work very hard
repeat guests-this needs a mention as it is a two teir system with the repeaters being given the best tables, immediate attention- even to the extent of the staff getting cushions for the chairs for the repeaters.Not having to pay for keeping on their rooms, better rooms on arrival.different check in.It is good that returning guest are welcomed back,but not to the extent the hotel does it.They have paid the same as us.
Entertainment-was very hit and miss- if they turned up it was extremly poor,finishing at 10 to 10 30
There was very little to do at night as nearly every one went to bed at 10, a little bit like a retirment home!!The staff reflected this as the service for drinks just about stopped.
Overall the hotel is an outdated 3 star place which needs attention,and steering into the 21st century without losing any charm as some caribbean hotels have achieved. It would probably be fine for a short break. The reviews are varied,but do you spend an awful lot of money on the hope that you will be one of the bewitched? -your choice
- Also Known As:
- Coco Reef Tobago Hotel Crown Point
- Coco Reef Tobago Hotel
- Coco Reef Tobago Crown Point
- Coco Reef Resort Tobago
- Coco Reef
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