My friends and I stayed here in December 2011 and was most disgusted. Firstly, we were informed that each bedroom had a toilet and bathroom. Initially it was supposed to be 6 females but thankfully, in the end, two cancelled so it ended up being 4 of us. When we arrived there, we were informed that it was only one toilet and bathroom and not two as were initially indicated!
I was also informed that the apartment came equipped with a microwave and kettle. The staff informed us that "the apartment all yuh getting doh come with a microwave eh....but ah go try and get one from a next apartment"
My initial look was "and whose problem is that? we are paying for the apartment just like everyone else" Eventually the staff came with one informing us that "this is the staff own cuz the one for that apartment making a funny noise so ah givin yuh we own"
**blank stare** seriously Mr Spence?? So have extra microwaves for situations like these then!
The rooms were not cleaned properly as I found an opened condom wrapper in the cupboard in the bedroom. There was a huge cockroach in the washroom. The shower curtain had mildew. The pool looked dark and dirty and the filters/pump was not turned on until the morning we were checking out.
We had to practically beg for towels. One night we were informed that the towel room was locked and the person with the key was nowhere around.
I will never recommend Spence to anyone again!
- Also Known As:
- Spence Holiday Resort And Spence Terrace
- Spence Holiday Resort & Spence Terrace Hotel Crown Point
- Spence Holiday Resort & Spence Terrace Hotel
- Spence Holiday Resort & Spence Terrace Tobago/Crown Point