We have just returned from yet another faultless holiday at the Puerto Azul. This was our third stay at the hotel in the last four years and all i can say is what a lovely place to spend two weeks holiday. We emailed in advance asking if we could have the same room as on our previous visits and guess what? That is exactly what we were allocated when we arrived just over a fortnight ago. No moaning, whinging or grumbling form the staff - they were more than happy to accomodate our request because this is how they treat all of their guests. If you want something, ask & it will be provided for you. British hotel management should take note of this - the customer is king.The hotel was, as always, spotless.The rooms are cleaned daily, fresh towels are provided every other day (every day if that is what you wanted), poolside area's & the pool itself are cleaned first thing in the morning - & i mean cleaned, not merely swept over quickly with a brush. Poolside bar opens at 9am & closes only when the last person leaves the bar. Food, as always, superb with a great range of local dishes, english food and a separate section for the kids. Pudding section also consisted of the usual stuff such as jelly, ice cream etc along with a wide choice of cakes & other local puddings. Food always hot, plentiful,well presented, more than enough and it also cannot be faulted however one woman was overheard to say 'i cant eat the food here - its foreign......' Not sure exactly what she expected in Majorca but there you go. We found it impossible to fault the food or the staff in restaurant. The bar staff are great, most of them have worked at the hotel for years & they immediately recognised us when we walked into the bar.
The entertainment staff do a good job although they are on a hiding to nothing as trying to entertain british holiday-makers is always extremely difficult & they do a good job with pool based activities during the day & a kid mini-disco in the early eveing before the adults entertainment begins.
I cannot recommend the Puerto Azul high enough - as for the seven people who rated the hotel as terrible did you, i wonder, actually go to the hotel? Quite how you could rate it so badly is, quite frankly, beyond me.
It is, primarily, a family based hotel hence during school holiday periods the clientele will predominantly be families however due to the location of the hotel with regards to proximity to the beach many families head to the beach after breakfast returning late afternoon for dinner.
The hotel is suituated in a quietish part of Pollensa being just a five minute walk to the beach so access to the beach & the town is simple, quick & easy.
The rooms are more than adequate with full air-con, balconies, TV's etc & as you will be spending very little time in them they cannot be faulted. In my opinion anyway.
What more can i add apart from to say that we will be returning in 12 months time for another holiday - maybe even before next year depending on our circumstances!
As for Porto Pollensa itself - it is just perfect for a safe, enjoyable, hassle free & pleasant holiday.The resort is spotlessly clean with a good selection of shops, bars, restaurants, tapas bars, steak bars etc & the beach is just about perfect.
Also a recommendation to the guys at Pascalino Restaurant for looking after us almost every night.... & also a big hello & recommendation to C'an Pescador Bar & Restaurant, situated almost on the beach by the lifeguard tower. If you do play a visit here say hi to Lisa & tell her that the lightly overweight very suntanned/burnt Brummie from Gloucester says hello & looks forward to seeing them all again in a little under 12 months time!!!!
Thats about it. To sum up - perfect for a relaxing holiday in the sun with no hassle. Wonderful place & we cannot wait to go back.
- Also Known As:
- Valentin Puerto Azul Aparthotel Hotel Port De Pollenca
- Valentin Puerto Azul Aparthotel Pollenca
- Puerto Azul Suite Hotel Majorca/Port De Pollenca
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