I am sure the review below is heartfelt, but I feel like I was in a different hotel. My family stayed at the Kenmore just last week, and we could not have been better treated. The hotel itself is very nicely decorated but the charm has been lovingly preserved. The Kenmore is old, old, old, but clean and incredibly comfortable. (We Americans are charmed by the crooked floors and tiny doors.) Their mattresses new and nicely firm, with high quality linens. We had small but cozy rooms, and a bath to die for. Spotlessly clean, too. The front desk manager must have answered a dozen questions for us most graciously, the housekeeping staff acted like we were family. By the time we left, it was with great reluctance. Service in the restaurant was seemed a little slow, but being Americans, we figured it was just us. The food was very good, but not cheap. Still, the view from the dining room made it worth the cost. My husband and I travel all over the world, and extensively in the UK, and we are pain-in-the-rear picky. The Kenmore made us want to return, and as soon as possible. I am so sorry the previous poster had a bad stay. Admittedly, we did not use the bar at all. Still, I really must believe the poor service they received was not the normal standard of service at this hotel. As a side not, do not miss the Cranog Center, especially if you have children. It is well worth the detour to Loch Tay, and just a stroll from the hotel. We loved the Kenmore, and cannot wait to return, next time for a long stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC