Lovely setting, top-notch facilities and breakfast at this B&B, but the most important thing for us was lacking, the hospitality of the hosts. We arrived before the approximate time we had given them, which was about 5pm, only to be greeted with "who are you" at the door. And then we were made to feel like we had in some way inconvenienced them by arriving, and told it would be 20 minutes till our bedroom was ready. No effort was made on their behalf to make us feel welcome and hence we will not be staying here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
Ian and Annette Fergie-Woods, Owners
(Management representative)
26 May 2006
This comment has just come to our notice and we hasten to say how sorry we are that on this occasion we unwittingly welcomed our guests to our house in some unfriendly or unhelpful way. We hope and believe that cause for such a complaint is rare because our visitors book is full of comments which reflect an enormous satisfaction with Witherington Farm in all respects and especially in the warm welcome our guests receive when they come to stay. We have recently been inspected by the English Tourism Council under the new Quality standards and we are delighted to have been awarded a Five Star rating with a Gold Award. This denotes that we are at the top in all aspects of quality, including customer care. We are proud of our achievement.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC