Hi, this is a review of the hotel, resort and crystal.
The food here is fantastic, 5, 6 courses plus a themed night (italian) and a local farmers buffet, top notch and if you don't like the course you have chosen, just choose another.
Breakfast, everything you could want including bacon frankfurters, eggs fried scrambled and omelettes made for you, loads of breads meats cheeses cereals etc. Special mention to Valerie who was a fantastic waitress, spoke perfect english and pretty good french too alongside her native german.
All of the staff were friendly but lack of english speaking was an issue (or my lack of german speaking). Housekeeping was good.
Rooms are a nice size (we had booked an upgrade through Crystal which we didn't get though) ours had a tv from the 1990's with just 2 english channels.
Beds are hard as a rock, not what you want after a hard day's skiing.
Lots of wellness facilities, pool, sauna, massage etc.
Free wi-fi yes, but it didn't work, boo!
Despite what the Crystal brochure says this is not a ski to door hotel, close to the slopes yes, but to ski to the door you have to ski across the road! The 6 seater chair is about 50 meters uphill and the gondola a further 30 meters or so, to the right and uphill
Hochgurgl is just 5 hotels, not even a supermarket here, would i stay here again, simply no, this is not the fault of the hotel, but the resort.
Most of the infrastructure is at Obergurgl so i would stay there or if you are younger, Solden.
Transfer took 3 hrs in the snow, 110 mins going back in the dry.
Not good. Anyone surprised?
Transfer was over 3 hrs. 90 mins of which was waiting for a rep to arrive at the airport. We were then taken to obergurgl and transferred by taxi to Hochurgl. By the time this had taken place we had missed dinner in the restaurant, we were given a plate of food, but seeing as how good the food was in the restaurant we stilled missed out big time.
Saw the rep once at the welcome meeting that was it, attitude was basically if you want them phone them, which is fine but lacks any kind of personal touch. No info or welcome book in the hotel, so we looked at the Inghams one!
Booked a superior room, but didn't get one, they are looking into this.
Ski to door, no not quite, up hill across a road, but if you really want ski to door and like us hate walking in ski boots and carrying skis then this isn't for you. It's not far, but it takes the edge off the holiday. payed just shy of 2k for a week for 2 for crystal finest.
Hotel had good food, good service and hard beds. The resort was non existant.
Good hotel in the wrong place, i'd stay in obergurgl or solden. hope this helps
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