I didn't get the extra room features and package that I ordered and paid for. When reporting this issue to staff was rudely ignored.
The staff are inefficient, rude and take no pride whatsoever in their positions.
The meal was dreadful, I've had better pub food.
The trees in the grounds are stunning and the little pet cemetery was very sweet.
It's such a shame that the owners obviously take no pride whatsoever in somewhere that with a little attention to detail and loving care (and staff that care about their customers) could be a world class hotel.
- Also Known As:
- Tortworth Court 4 Pillars Hotel
- Court Hotel Tortworth
- Tortworth Court
- Tortworth Court Hotel
- Tortworth Court Four Pillars Hotel Gloucestershire
- Official Description (provided by the hotel):
- This magnificent Cotswolds country house hotel is situated in a stunning South Gloucestershire location, conveniently near to Bristol. A grade II* listed Victorian mansion, Tortworth Court Four Pillars Hotel offers all the grandeur of an elegant Cotswold's hotel alongside the hotel facilities of a premier four star hotel. ... more less
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