We stayed here for 3 nights in early August 2013. Everything, including a first-rate breakfast, was excellent, until when we asked at reception for more milk and coffee sachets in our room we were told that we could not have any!!! This was stupid and insulting. If we had arrived and stayed for 3 nights, booking out each morning, we would have paid the same amount and the milk would have been re-stocked each day. Effectively we were penalised for booking 3 nights together. This issue was irritating and out of keeping with what was otherwise a superb experience. My advice to the manager is that guests should not be treated in this way. I will think twice about returning to this hotel. This is a great shame because, as I state above, almost everything was excellent as reflected in my star ratings.
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