The first impression entering the garden is a pleasant one. The check in was quick and polite. The staff is friendly, but a little reserved or even sky. Some of the waiters are cheeky, sings and tell jokes. Quite funny. I guess many of the employees have received little training, but are trying their best. We found that the hotel had many russian guest. They had a live band Friday and Saturday and that saved the entertainment. The snack meny is very limited and 4 small Bruchetta costed 750 LKR. WE also testet the Hot Butter Cuttlefish (400 LKR per 100 g) and that was great. Only Colombo Swimming Club serves a better dish.
The room were clean and did the job. I missed the moquito net, I think we got alot of bites during the night. The eletronic thing did not work well for us.
The dinners were good and we did not leave hungry. The food and bev manager has improved the place. The pool was very nice and the beach outside the hotel was also very nice. The gym is there, but poorly equiped and not very solid. The Ayurveda massage was OK, but not more.
The overall impression is that this is a good beach hotel, depending on the price you pay. I would call it a 3 star, soon to be 4 star when staff becomes trained and more eager to deliver better service.
- Also Known As:
- Club Palm Garden Hotel Beruwala
- Club Palm Garden Hotel
- Hotel Palm Garden
- Club Palm Garden Sri Lanka/Beruwala
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