Stayed at the Indigo Pearl for the last two weeks in October in a pool pavillion. We chose the hotel based on reviews on here and we weren't disappointed. The room was spacious, plenty of storage space and a good size bathroom. The garden area with pool was very private but the only downside was it didn't get very much sun apart from very early morning otherwise we would have made much more use of the pool. It was good tho for an afternoon skinny dip after a day in the sun.
We ate all of our meals in the hotel and all of the restaurants were excellent. We particularly loved Rebar - relaxed with very good sushi and tapas. The food in Black Ginger was also of a very high standard and authentic. Beware the southern style fish curry it will blow your head off!
Now to my comment about the other guests. Towards the end of our first week a group of corporate clients arrived (would guess there were about 50/60 of them) called Euphony and the majority appeared to be Europeans. From the morning they arrived you knew they were there and where they were. The adult pool with the swim up bar went from a peaceful relaxed area and turned into something which resembled an 18-30 holiday. It's amazing how much people can drink when they're not paying for it. They completely took over the pool area and the bar, smoked in the pool (although there was a No Smoking sign which strangely disappeared not long after they arrived) and frankly made it very unpleasant. It became that unbearable that we moved to the other pool. Our room was just behind this pool and when we got back there early evening you could still hear the racket they were making with all the doors shut, aircon and tv on.
Despite this it is an excellent hotel with fantastic staff, very good food and relaxing surroundings and we would recommend it to others.

Took my 2 kids (11 and 10) for a 4 night stay mid October. There was a mix up with my booking (hotel info stated 2 adults, my booking confirmation clearly stated 1 adult 2 kids) - hotel wanted to charge me extra at first but relented - to be fair, not the hotel's fault but the booking agent i had used). This caused a small problem with the room - had a booked a twin room with a provate garden (hoping the twin room was 2 x dbl as it looked like that on the hotel photo's - in effect it was 2 singles so the hotel had a bring in a z bed for us (which barely fit into the room and the first mattress they brought was damp!! - staff seemed a little miffed when i asked for it to be changed!!!???). Anyway, once all that was sorted we could enjoy the holiday!
The hotel is very contemporary and the tin mine theme almost a little bit over done but overall, style wise very good. General condition of the hotel, grounds, public areas etc is excellent, with several pools to choose from with the nice touch of a couple of adult only pools for the couples/honeymooners. The main pool/family pool was quite shallow and as a result a bit too warm, especially in 35deg heat! Resturant choice and quality really very very good - as good as anyhting out there to be fair. This place is ideal if you just want to chill out for a few days, eat well and grab some sun........
Plenty to do at the hotel plus organised trips but if you want nightlife etc don't stay here. Beach really quite pretty once you'd navigated your way through a narrow street of seedy shops etc and crossed a rubbish strewn road.
Other than the check-in issues, i found the staff to be delightful and friendly and were lovely towards the kids.

Tips - don't spend any mroe than 200 baht on a taxi from the airport (£4) - it's 5mins away and you'll be accosted by taxi sellers when you come through immigartion with your bags (charging you 400baht).
In hindsight i wouldn't bother getting a room with private garden - you'll never use it and there's so many nice places to sit and relax anyway.
Overall, a terrific hotel with just a few small niggles but nothing that spoilt an otherwise very enjoyable stay!

We have just returned from 10 magical days and nights staying at Indigo Pearl at Nai Yang beach and we just can't wait to get back there.

We stayed in a Plantation Villa at Indigo Pearl, which was incredibly private with one of the most comfortable beds we've ever slept in. The villa has a private courtyard at the front, small wardrobe, bathroom behind the bed area and an outdoor bath which is just perfect for finishing the day. Whilst this is not the biggest resort room you will ever see, it is just perfect and had everything we needed to relax and forget the world!

The resort itself has 3 pools, 2 of which are predominantly for adult guests and are very peaceful and relaxing. The service at the pools is fantastic - you can't sit down for more than a minute without have been brought towels and ice water to relax with.

There are many options for eating and drinking at the resort, and we certainly never had anything less that great dining experiences while we were there. The website for the hotel will give you a great overview of the resort and all its facilities.

Every single staff member at the resort couldn't do enough to help no matter how small or large the request was. The typical friendliness of the Thai people is never more evident than with all the staff at Indigo Pearl.

At the rear of the resort is the beach and the village life that Nai Yang has to offer. Whether you want your daily Thai massage (which I can recommend to everyone!), a cold beer or the perfect Thai meal we would absolutely recommend just about anywhere in the village.

Make sure you drop by the Sunset Bar and say hi to all the staff there, but beware it's just too easy to let a day or evening slip by sitting at the bar, sipping cocktails and chatting with the locals!

The resort can organise all the tours you could wish for, but also make sure you see Mario on the beach to check out all the options he has to offer.

Whilst this resort is away from the hustle and bustle of Patong Beach, if like us you are not looking to spend every night out partying in clubs then this is definitely not an issue with the location of Nai Yang beach.

Gorgeous hotel, contemporary/tasteful etc. Stylish but just managing to balance the 'tin' thing between being chic and Disneyland ... any more and it could be a bit dodgy ! Stark contrast of luxury 'v' local 'shabby-beach-chic' evident from the dark tunnel separating the complex from the beach. Infinity pool set in great surroundings made the holiday perfect. Casual , laid back approach from staff at breakfast time (once forgetting to provide us with coffee until asked), but in fairness we had just come from the Hilton in Bangkok where attention to detail was gold standard. Can't speak for the other pools as only used the 'N0 children UNDER 14" one, but here, staff were very friendly, chatty when they handed out towels and provided free water/fruit without the slightest hint of pressure into ordering drinks or food. - PLEASE GIVE THEM A RISE !! Everything perfect,. but if I had to have one gripe it would be the cost of travelling by taxi to and from the airport ..... THE HOTEL REALLY NEEDS TO DO THIS FREE !!! Currently, taxi's on arrival are charging 200 Thai Baht (approx £4) and no matter how slow they drive, this is totally unfair as the distance is almost walkable ! The hotel confidentally charges 300 THB for the same journey, which spoils things somewhat as they are very aware of how close the airport is. They could do with getting this sorted as it represents very bad value for money and spoils the otherwise superb experience. Also - watch out for the prices at the beach shacks - Yobi's bar is great fun, but you are spending the same for a very simple meal as you would in a UK chain restaurant (the Chiang beer is more than 3 times the price of Bangkok here by the way !) - Local restaurants need to guard against this as tourists will not put up with inflated prices - the food is great, but at the end of the day, you are eating in a lean-to shack and the beach is not without its litter problems which the locals seem to find acceptable ..... Having said all that, we would definitely return .... treat yourself to the best massage at the bar/hairdressers, just right to coming out of the Indigo Pearl 'tunnel' onto the road .... and be sure to try the gorgeous wood fired pizza at Lee's restaurant on the main stretch.