Coach & Horses, Kew Green, Richmond, Surrey.
We have stayed here on many occasions over several years and felt it about time we did a review.
As the name implies, this is an 18th Century coaching inn, extended much more recently at the rear. The location at Kew Green, just on the Surrey side of Kew Bridge, makes it highly convenient from several standpoints. Although very popular with corporate clients, the hotel is an easy 15 minute walk from the National Archives at Kew (the reason we stay) and not too far from Kew Gardens. An underground car park for about 10 cars is a very useful facility and can be accessed via the hotel’s lift or stairs.
Entering from the road, the restaurant is on the left and the large bar on the right. In season, the latter has a wood fire. Beyond these rooms, one moves into the extension and to the reception desk and small seating area. Although there appears to be a steady staff turnover on the reception desk and in the food & beverage area, they have generally been friendly and helpful. Nick, the current manager, and his wife, Pippa, work hard and are extremely welcoming.
We prefer to opt for a “superior” room, all of which are located in the extension. These rooms have been fitted to a high specification, including air conditioning and double-glazing, the only gripe being the use of energy-saving lights, which (bathroom excepted) do not give a good overall light in the room. There is plenty of space for the provision of a king-sized bed (with a very comfortable mattress), a beautiful (and new) cosy feather duvet and a “pillow menu” with a choice of feather if required. We are extremely fussy about the comfort of beds in hotels round the world, and can honestly say that these are amongst the best, and compare favourably to our very expensive four figure bed at home! Also in the room are two lounge chairs and a dressing table, complete with hair dryer. Tea/coffee/hot chocolate-making facilities and biscuits are provided, as well as a Freeview TFT TV. Good-quality towels and toiletries are superior to those found in some more expensive hotels.
A hot breakfast is included in the room rate and offers a good selection. During our 2-night stay on 19/20 January 2012, the pastries were superb, whilst dried fruit in cinnamon was a treat.
The dinner menu is reasonable in its extent and the fish-and-chips is always a good staple. Being a Young’s Brewery property, steak & ale pie is offered but the last time we tried this it proved to be a disappointment. Prices for the food are not a bargain, whilst we judge bar prices to be high.
Overall, the Coach & Horses has enough plus points to make us return. Sometimes we have been woken early by red-eye flights in Heathrow because Kew is more or less on the glide path to the airport. Accommodation here is not cheap, currently up to £150 on weekdays, though convenience and quality of the product are major plus points.
- Also Known As:
- The Coach And Horses Hotel
- The Coach And Horses Hotel Richmond-Upon-Thames
- Coach And Horses Richmond
- Official Description (provided by the hotel):
- Just like the coaching inns of old, we provide a relaxed home-from-home for locals and visitors alike - and if you're staying with us, you can be assured of all the comforts and luxuries you'd expect from the best modern accommodation. ... more less
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