My family has been going to Surf Side since 1988. We generally go in November at Thanksgiving, but have also been there in winter and spring. We have stayed in studio rooms, one bedroom suites, connecting studios and the penthouse, in literally every section of the property. We have travelled there as a couple, with very young children, with teens and with a group of 20+.
I have photos to prove that there has been a beach at Surfside, with incredible snorkeling right from the shore. I also have photos to show that on one visit, the beach was there one day and gone two days later after a storm. But the storms have certainly taken an increasing toll and its a steep walk to the beach, so you simply cannot plan on there being a great beach at the property. But you are a short bus or scooter or taxi ride from a few of the most magnificent beaches on the island. We get a combined bus and ferry pass for the time we are there, and we take full advantage of the location.
The restaurant has also changed multiple times over the years. Many years ago it was open only for breakfast and lunch, in recent years they had a small restaurant with truly outstanding dinner, but I am not suprised it did not survive, especially in the off season.
For me, the perfect way to enjoy Surfside is as follows: Before you arrive, ask the staff to purchase some staples for your kitchen--bread, juice, eggs, whatever you need to make a quick snack if you are hungry from traveling. Also ask the staff to get you bus passes for your stay to they are available when you arrive. Then go to one of the grocery stores nearby--the Modern Mart is about 2 miles back toward the airport on the bus and there is another larger market a short taxi ride away. Restaurant food is expensive and we like to have inexpensive breakfasts and lunches we prepare ourselves and then splurge a bit on dinner. One can purchase inexpensive displosable charcoal grills if you want to cook up a steak or burger for dinner and some units have ovens with broilers. I have also traveled there with frozen meat--we have a short flight and it does just fine.
If you have any problems, ask for Mrs. Bryony Harvey or Wendell...they have been at Surfside for years and know just about everything about the property and the island.
The salt water takes its toll, but the management has done major renovations in the offseason for many years..and I have never been without a chaise lounge, sufficient furniture, a clean room, a beautiful hibiscus each day, and a spectacular view.
If you need a full service resort, or a more boutique location, a beach on site, or a full service restaurant, there are several options on the island where you can have all of that and more, likely at a higher price. If you want a simple location, close to the bus, close to the market, where you can self-cater and get away from all of the noise but that of the ocean...Surf Side may just be your place.
Bermuda is not the Caribbean. The weather is great for golf or tennis in the winter, but it really is not beach weather until April or May. I am from northern New England so I swim there through November, but most people stop in September or October. Many things close once the cruise ships stop coming--all over the island this is true. The economy has been hit hard and the island is struggling. It remains one of the most beautiful places I have seen and I have been all over the Caribbean. But it is a different culture, reserved, polite, quite formal, and used to giving people privacy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC