Let's start with the staircase to your room. Wood, with a fire extinguisher on every landing, and a shaky open railing that comes up to about mid-thigh. Once you're up to your floor, you'll pass through a shared living/lounging/partying area with access to the sea-view balcony before going back to your room, which faces the street. Our room was clean and well-chilled by the a/c running full blast. The maid was sweet and professional. The beds were comfortable and CNN stayed on the whole time (even though a message kept coming up on the screen saying that whoever owns the signal hasn't paid their bill and must do so within 48 hours if they want to continue watching). More humor at breakfast. There seemed to be some kind of daytime conference happening when we were staying, and the breakfast room was full of Cubans waiting to be served their juice and ham and cheese sandwiches. The restaurant staff was swamped trying to make this happen, leaving all other aspects of the buffet (for paying guests) at the wayside. The first morning we had to track down glasses and spoons and butter. The second morning there was no silverware whatever and no cheese or butter. On neither day was there any jam to be had, which was a standard at every other Cuban breakfast we'd eaten (at least the guava marmalade). We just kind of laughed, but one older European guest was doing his best to swear angrily in broken Spanish, causing quite a scene. I hope this doesn't come across as a complaint, because we fully understand you get what you pay for, and where you pay for it. But as a warning to others thinking of booking here, don't expect service with a smile, or functioning facilities. Think ghetto by the beach, and you just might be pleasantly surprised.
- Also Known As:
- Horizontes Herradura Hotel