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Anchorage Hotel & Dive Center: Traveller Reviews

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Average price*: £38 ($75) (year-round)

TripAdvisor Traveller Reviews

Reviews of Anchorage Hotel & Dive Center

( 9-13 of 21 )
“Service...”

Anchorage Hotel & Dive Center

4 Jan 2007
6/7 found this review helpful

The staff at hotel Anchorage really should look up the word "service" in the dictionary. I stayed in this hotel for 5 nights and had numerous bad experiences with people working in the restaurant and especially at the front desk. Employees can look at you as if you are a pain, as if you are disturbing them. That is, when they can muster the politeness to even look at you when you adress them.

To give an example. My bill (401 dollars) I paid in euros. So, I will lose some money right? Well, I did, but I actually lost 91 dollars in this transaction. After 4 different debates with different staffmembers at the front desk and ultimately with the manager, who finally called the bank for the exchange rate, I got 67 dollars back. I was really on the verge of reporting this scam to the local police. When I paid for an extra night (yes, stupid) I had to ask 3 times during the day to get my receipt. The woman had "no time".

I travelled in about 70 countries and cannot recall to have had such a bad service in this hotel, and alas, generally speaking on the island too. Dominicans are genereally speaking really friendly people, but with offering service they really have a hard time. I even heard about a Dominican waitress who was fired after one day because she refused to serve Dominican customers...

  • This TripAdvisor Member:
    • Liked — Diving facilities
    • Disliked — Service
    • Any tips/secrets for future travellers? — Do not count on service, you will be disappointed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
domingojohn's Summary
Date of Stay: December 2006
Travelled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: 04 January 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
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Average price*: £38 (year-round)
“Should have stayed home and saved our money”

Anchorage Hotel & Dive Center

5 Jul 2006
6/7 found this review helpful

Everything was a disappointment. The food, the rooms, and the diving. There were a FEW friendly employees, while most would look away when you walked up to them.
The food was repititious, uninspired, and boring. The selection was poor, and the servings were small. I've seen better selections at soup kitchens in Baltimore. This is the first "all-inclusive" that I actually lost weight from. ("all-inclusive" did not include beverages, except for coffee and juice with breakfast, and water.....but not bottled water, or coffe with lunch or dinner)
The rooms were modest, to say the least. They were not well cared for. The showers went from literally no pressure, to sand blast pressure. You could not move the shower heads at all for direction. There were safety hazards, and unsightly things about. With a few hours of extra work, the place would have been much more attractive. It seemed to me that the owners were trying to milk as much money out of the resort, while putting the absolute minimum back in. My greatest impression was that the hotel was a 1 star hotel charging a 4 star price.
The diving was mediocre. We were forced to dive off of catamarrans which were set up for snorkelers, NOT DIVERS. Some of the dive crew were fantastic, most were just there.
We've been diving for years, and have been to many all-inclusive resorts, and this place was a total disappointment.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gumby&PokeyDivers's Summary
Date of Stay: June 2006
Member since: 05 July 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Average price*: £38 (year-round)
“Superb dive staff”

Anchorage Hotel & Dive Center

20 Jun 2006
5/7 found this review helpful

If all you're really interested in is diving, this is the place; otherwise, might consider another place. The hotel was adequate, staff was superb and hospitable, facility was OK. Service was usually slow, but they got around to whatever we asked for. My biggest complaint is that I did not get one single wakeup call I requested and almost missed one dive trip. Not much else to do in Dominica, and getting from the airport to Roseau is an hour+ on winding narrow roads. We got stranded for 2 extra days due to flights cancelled due to weather, and American Airlines did not provide good service here. Be careful if you have close connections in San Juan going out, because our flight left Dominica an hour late and we barely made the flight ot of San Juan. There also seemed to be a lot of uncertainty due to frequent rains.
We had a group of 16 for a week of diving. The dive staff was OUTSTANDING and very accommodating, and the divemasters did a great job of leading the dives. Dive sites were quite good. We did the whale tour and found 2 along with numerous pink-bellied dolphins. Nice reefs w/color and lots of critters, but no big fish.
Recommend the canoe trip up the Indian River in Portsmouth.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: June 2006
Member since: 20 June 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes No
Average price*: £38 (year-round)
“save your money!!”

Anchorage Hotel & Dive Center

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1 of 5 stars
Traverse city, Mi
14 Apr 2006
8/9 found this review helpful

The hotel is vey poorly run, service is very poor and the food is worse. If diving be very careful as the dive operation is not what it should be

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: March 2006
Member since: 14 April 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Average price*: £38 (year-round)
“You get what you pay for....”

Anchorage Hotel & Dive Center

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3 of 5 stars
Tulsa, OK
7 Apr 2006
7/8 found this review helpful

I should start by saying that I wanted to like the place, I truly did, but the pictures don't match the real vision that you get when you're ready to check into your room. The room was a great price, yet no matter how hard the air conditioner ran, it was an oven until 3 am came around. The personnel was very friendly, not to mention most of the guests are hardcore divers, which are always drunk or friendly or a combination of the two. (I'm a diver myself).

The beds are classically lumpy and hard, but for those adventurous types, I guess that is fine. It's located right in the middle of street parties and food vendors lined at the sides of the road. (and if you must drive, you're just gonna hate the way the sides of the road are a thin razor and the road is only big enough to barely fit one car down, however, the dominicans find ways to still get down the road).

If you're really going to do yourself justice, make it a point to stay where you can truly be pampered for a modest price at Papilliote. I was amazed at how much nicer their rooms were, not to mention, the best food on the island. (Although I didn't stay there, i was so impressed by their restaurant and the layout, that I took a tour of their gorgeous place and amazing gardens, so I'm going to post a review about their fine establishment, (not to mention there is a waterfall that is amazing and only 10 minutes from papilliote.))

If you must stay at the Anchorage however, please make it a point to eat at the local pizzeria, it's heavenly....they use real cheese and make some of the best food you could want while on the island. Please note that I'm very used to travelling to Caribbean countries and I make it a point to eat everything, so this is great food!

I just wished the hotel would have measured up for my one week a year that I get to enjoy the little things in life, but I paid a low price and I got low quality for it, so buyer beware....

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thorexec's Summary
Date of Stay: March 2006
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young Singles
Was this review helpful? Yes No
Average price*: £38 (year-round)

Reviews of Anchorage Hotel & Dive Center

( 9-13 of 21 )
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Anchorage Hotel & Dive Center Address

Castle Comfort | P.O. Box 34, Roseau, Dominica