The staff at hotel Anchorage really should look up the word "service" in the dictionary. I stayed in this hotel for 5 nights and had numerous bad experiences with people working in the restaurant and especially at the front desk. Employees can look at you as if you are a pain, as if you are disturbing them. That is, when they can muster the politeness to even look at you when you adress them.

To give an example. My bill (401 dollars) I paid in euros. So, I will lose some money right? Well, I did, but I actually lost 91 dollars in this transaction. After 4 different debates with different staffmembers at the front desk and ultimately with the manager, who finally called the bank for the exchange rate, I got 67 dollars back. I was really on the verge of reporting this scam to the local police. When I paid for an extra night (yes, stupid) I had to ask 3 times during the day to get my receipt. The woman had "no time".

I travelled in about 70 countries and cannot recall to have had such a bad service in this hotel, and alas, generally speaking on the island too. Dominicans are genereally speaking really friendly people, but with offering service they really have a hard time. I even heard about a Dominican waitress who was fired after one day because she refused to serve Dominican customers...

Everything was a disappointment. The food, the rooms, and the diving. There were a FEW friendly employees, while most would look away when you walked up to them.
The food was repititious, uninspired, and boring. The selection was poor, and the servings were small. I've seen better selections at soup kitchens in Baltimore. This is the first "all-inclusive" that I actually lost weight from. ("all-inclusive" did not include beverages, except for coffee and juice with breakfast, and water.....but not bottled water, or coffe with lunch or dinner)
The rooms were modest, to say the least. They were not well cared for. The showers went from literally no pressure, to sand blast pressure. You could not move the shower heads at all for direction. There were safety hazards, and unsightly things about. With a few hours of extra work, the place would have been much more attractive. It seemed to me that the owners were trying to milk as much money out of the resort, while putting the absolute minimum back in. My greatest impression was that the hotel was a 1 star hotel charging a 4 star price.
The diving was mediocre. We were forced to dive off of catamarrans which were set up for snorkelers, NOT DIVERS. Some of the dive crew were fantastic, most were just there.
We've been diving for years, and have been to many all-inclusive resorts, and this place was a total disappointment.

If all you're really interested in is diving, this is the place; otherwise, might consider another place. The hotel was adequate, staff was superb and hospitable, facility was OK. Service was usually slow, but they got around to whatever we asked for. My biggest complaint is that I did not get one single wakeup call I requested and almost missed one dive trip. Not much else to do in Dominica, and getting from the airport to Roseau is an hour+ on winding narrow roads. We got stranded for 2 extra days due to flights cancelled due to weather, and American Airlines did not provide good service here. Be careful if you have close connections in San Juan going out, because our flight left Dominica an hour late and we barely made the flight ot of San Juan. There also seemed to be a lot of uncertainty due to frequent rains.
We had a group of 16 for a week of diving. The dive staff was OUTSTANDING and very accommodating, and the divemasters did a great job of leading the dives. Dive sites were quite good. We did the whale tour and found 2 along with numerous pink-bellied dolphins. Nice reefs w/color and lots of critters, but no big fish.
Recommend the canoe trip up the Indian River in Portsmouth.

The hotel is vey poorly run, service is very poor and the food is worse. If diving be very careful as the dive operation is not what it should be