The hotel is in an ideal location for business travelers, but I would not suggest this hotel to friends or family because of the older rooms and rude and dismissive service I received from the staff and management.
I stayed at this hotel with my family in late December 2007. The rooms were scary! The oceanview room was old and was similar to a motel room. The bathroom had a significant amount of mold and only a shower - no tub (not that I would have used a tub filled with all that mold anyway).
The second oceanview room that we reserved was to be for 3 people, but we did not receive the 2 queen size beds we were promised. Instead, we got two pretty small double beds.
When I went to the front desk to ask how the old, moldy and scary oceanview room could qualify as the upgraded oceanview room I was promised (I had booked online, but had also spoken to the Ft. Young rep over the phone about the rooms), I was treated pretty poorly by the front desk folks.
I was told that the newer renovated rooms were more expensive (we paid approx. $200 US a night , per room) and that if we wanted an upgrade to a room without an extremely moldy bathroom we would be required to pay an extra hunderd dollars per night.
We were eventually moved to a renovated room where the bathroom had no door and the tub was covered by two curtains - absolutely no privacy.
I wrote a letter to the hotel management upon returning from my trip (about this and other issues I encountered at their hotel) and never received any kind of response form them.
I would steer clear.....








Rooms
Location (e.g., convenience, views)
Rooms
Location (e.g., convenience, views)







