My family and myself had the opportunity to stay at the Fort Young Hotel this month during Hurricane Dean. We checked into 2 rooms with spectacular views on August 14th 2007. The care, concern and "service with a smile" that the staff and management delivered during the storm was absolutely remarkable. All the guests were checked on regularly throughout the day. The staff and management all ran around during the storm in hard hats to ensure the guest safety. Yes, there were some leaks as the wind howled, the waves smashed and the rain pelted down on the island. Fort Young Hotel maintained electricity and they did a great job at rationing the water supply to esure that guests had opportunity to attend to daily hygiene. The island remained without water and electricity for 3 days and in some cases for 5 days. There were other hotels where most of the staff and management left the guest to their own devise during and after the storm. The staff delivered service with a smile in the eye of the storm. Many guest complained that laundry was not done during the storm. Imagine the nerve of the staff, not washing during a water outage!!
The General Manager, Mr. Louis Julien seemed to be everywhere before, during and after the storm. His staff and himself appeared to motivate each other and I was impressed.
Kudos and congratulations to THE FORT YOUNG HOTEL management and a great staff.
Veronica Cunningham










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Business service (e.g., internet access)


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