I am a travel agent and spent a week at this hotel. For someone to suggest the lobby is a brothel would be hilarious, if it weren’t so detrimental to the reputation of a reasonably priced hostal in a great location with hardworking staff. When you walk in, the first thing you notice is how tiny the lobby is -- barely room for one or two people to sit! There’s a restaurant on one side (excellent Italian) and a full service travel agency on the other (I got my rental car at a reasonable rate through them). It’s located in the heart of Gascue, a short walk from the Malecon and El Conde. I took one of the suites because I had business guests visit. Even so, the hotel security requires them to leave their ID (cedula) at the front desk. It is not returned to the visitor by security until they call the hotel guest first to verify all is well. I suppose other guests could presume anyone visiting me was a prostitute – male or female. But the streetwalkers tended to hang out near the classier 5 star hotels just a few blocks away on the beach. My suite had a balcony and refrigerator, and was quite ample. Were there problems? Of course, in this price range. At one point the phone didn’t work, and at another time the light didn’t work in the bathroom. These were handled promptly and professionally. If you want perfection, be prepared to pay three times the price. You won’t find any friendlier or better service elsewhere, however.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC