I went to this hotel for two weeks from May 17th, after reading some of the reviews on here I was a little worried however I didn't find much wrong with the hotel at all (and I can be really picky).
This was done for us on the coach from the airport, everyone on the bus was given their hotel documents, room key, towel key, wristband etc... this was great as it saved time the only thing you had to do when you got there was queue for the safe code if you wanted to use it, although the welcome drink helped with this process. (On a Thomas Cook AI the safe isn't included and costs $2 per day)
I had room 9017 which was the block closest to reception, I was a little apprehensive about this as I have a mobility problem so was concerned about how far away the pool was however in this hotel nothing is that far away, I managed without any problems and being in the 9000 block I was really close to the evening entertainment, you could hear the music on an evening from the band in the courtyard but it was at a background music level rather than being really loud stopping you from hearing the TV etc. if you wanted to.
I had no musty room smell or anything like that despite some of the reviews on here and no one I spoke to had anything like that either.
Great! I can't say too many good things about it, the steps might prove a challenge for some people as the last step was quite high when you were getting out but I managed it without issue. The staff were always getting leaves etc. out and polishing it to make sure it was at its best and there a few places to sit within the water as well which was refreshing in the sun. Only thing I can say that is a little negative is that there seemed to be a lot of chlorine in the pool which wasn't detectable via smell/eyes etc...but my bikinis have a greenish tinge to them so I’d recommend taking a small amount of soap powder if you have light coloured swimwear. (Now everything has been washed at home the green has come off without a problem) Mount Isabella in the background makes for good scenery when you’re in the pool
Entertainment Team Star Friends:
Well what can I say about these guys? They never stop working for the 15 hours that they are within the complex, I went on holiday alone and without a doubt the star friends made my holiday what it was there are so many things that you can join in with from Archery to Horseshoe, Crazy Pool Games (including Pool Dominos) to Bingo.
Gi Gi, Maria, Santa, SexyFace, Laptop, Shakira and Chucky, I cannot thank you enough for the welcome you gave me and the fun that you all created during my stay you guys are brilliant and I hope to be back next year to see you again!!
Something for everyone I never went hungry only thing is that sometimes the food isn’t piping hot however it’s a buffet so that can be expected there is so much choice whether you eat in the main restaurant or the speciality restaurants. I quite enjoyed the Mexican speciality, the Brazilian was ok however I'm not a huge meat fan so for people that love large amounts of meat this is the place for you. My favourite by far was the Seafood restaurant down by the pool, I went 3 times and was never disappointed by the food, the lobster soup was delicious and the choice of main meals was great as well as the buffet selection of breaded crab claws etc.
Main Buffet: Some evenings they do theme nights of Chinese, Mexican and Dominican. The highlight for me was Wednesday night when it was Lobster night however, regardless of the night there is something for everyone I can't imagine that, due to the choice, there would be anyone who was unable to find something that they'd like.
Pool Bar/Buffet: Great for lighter lunches during the day including Ice Cream machine, Popcorn machine and things like Nachos, Pizza, Fish etc...
During my time at the hotel there were a couple of Beach BBQ's and also a Paella party by the pool.
There is no room service facility but you can get food during the night from the main restaurant and the Mexican (11pm-6am I think)
Staff: Great from Reception, To the Cleaners, Gardeners to Maintenance guys (who fixed a significant leak by my air-conditioning unit within an hour which involved taking a large part of the bathroom ceiling down) The staff in the restaurants were great, I was never left waiting for a drink and the bar staff were so friendly and made great drinks, and tended to remember your order (alcohol wasn't watered down at all)
Was nice, a lot of trees on the beach although the sand got really hot flip flops are a must! There was a bit of seaweed around but it’s a beach so I expected there would be! In all honestly didn't spend a huge amount of time on the beach, was easier for me to be around the pool
Lion King was outstanding, most of the shows were really good Iberogrammy was funny, mainly due to Laptop and GiGi! The ice breaker shows always gave a good laugh and the dancers were really good.
Both lovely places to sit with both Turtles and Flamingos nearby, the courtyard was a beautiful place to sit on an evening lots of seats available and the music of the band floating over you, pretty much perfect.
All in all, I wouldn’t hesitate in going back, the hotel wasn’t quite as good as the previous iberostar I’ve stayed in (Iberostar Quetzal, Mexico) but I had a brilliant holiday, I travelled alone met a lot of great people and wish I was still there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 June 2012
Dear gues guilli86,
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I would like to thank for writing a comment on Tripadvisor about your experience during your stay at Iberostar Costa Dorada Hotel. In the name of Ms. Maria Berbel, Hotel Manager, and her team, we would like to thank you for choosing our hotel for your holidays.
We are very satisfied to know that your experience at our hotel was perfect thanks to our Star Friends team, as you wrote at the title of your review. We really appreciate your nice comments about their friendliness as well as the wide range of activities that they offer daily and nightly. In Iberostar we aim to ensure an unforgettable holiday to our beloved guests. we are pleased to hear that they helped us to accomplish our goal.
We are looking forward to welcome you back again, please contact us before your next visit, Kindest regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC