I went with my buddy and we loved it. Its mostly couples there but hit
up the roadway club at night and youll meet lots of people. The food was really good and plentyfull.And all the staff are so friendly and helpfull.They make about 100 dolars a month so make sure to tip them generously, they will love you for it and will serve you so much better, dont be scared about leaving things around,no one steals. We where worried about peoples reviews but they arent true. The rooms where very clean and there where no bugs. If its raining go on the ATV
tours in the sugar kane fields,you will get so muddy and dirty!
Overall it was an amazing experience and we loved it. would go back there anytime.

We went to stay at this hotel in June this year we loved it, we had a lovely time and thought the place was lovely.The people are really friendly and helpful. When i read the bad reviews before we went i was a bit worried but we had no problems and really enjoyed it,lots to see and do and the room was clean. Please dont let the bad reviews put you off as we are glad we still went.

I want to say that it was not a good time. The service provided by the hotel was not good. Furthermore, we parked our car in the hotel and the next day the car had a problem. The hotel responsed to this was: that the responsabilty belongs to the customer and not to the hotel even though it was parked inside the hotel. I do not recommend this hotel and eventually I will never stay there again. Finally, one of the workers in Front Desk (Johanna) was not very helpful when we ask to speak with a supervisor, basically she denied it.

This April i traveled to the Dominican with my three friends and two of their mothers. When we first arrived in Puerto Plata, it wasnt a long ride to the airport, which was good because the taxi was sweaty and nasty. It was interesting to see the city, though, and there were some nice views of the country.
When we got to the hotel one of my friends and myself had never been out of the country so we didnt know what to expect but the four other travelers wih me were really grossed out. The floors were dirty, and really really slippery. Although funny, my friend almost broke her ankle going down. The ceiling was moldy, there were stains on the bed, neither toilet flushed, and our balcony doors wouldnt shut. When we went to the desk at the front, no one spoke english, so we had to wait another day to get a key to the safe to lock up our valubles.
The pool area had a lot of chairs for everyone, but there was also a lot of people so you had to wake up early. Watch where your towels are too, because if you lose them, you have to pay for them, and those people who have lost their towels will steal yours.
The beach was beautiful with many things to do. The only problem was there were people selling things all day long. I think the most annoying thing was the man who was selling stuffed monkeys yelling "ive got a monkey monkey see monkey do."
I have blond hair and blue eyes, and do not look anything like the rest of the girls there. This brought some unwanted attention, and me and my 3 friends lost count at how many people went hola mamiiiii!! and then turn around and say it to the girls behind us. It was disgusting. Even one of the guys that worked at the hotel was really touchy feely and almost made one of my friends cry he scared her so bad. We were a little out numbered and we were afraid of what was going to happen.
The last day we were there one of the mothers I traveled with screamed and we went into her room to find a lady on our balcony. We were on the second floor..? Someone had let her in and she was hiding behind the curtain. She didnt speak English and ran away trying to get behind a fence. Luckily the fence was shut and she spent the rest of the week in jail. We later found out that there were 8 robberys that day in the hotel.