Let me first make this clear to everyone that the reason why SOME employees at the resorts dont help you out when u are in need of help for any situation is because, u are not giving them tips at all. Expect no help if ur not flashing cash in ur hand. I was there for 8 days and not one time have I seen anyone give TIPS to ANYTHING!!!! I give tips to the very generous and helpful people that are willing to make me comfortable at my stay. When I booked my trip, it said as I was checking out that there was a fee and the fee was for TIPS; u would think it goes to the employees at the resort. Well, we were fooled like always. The TIP FEE DOES NOT GO TO THE EMPLOYEES AT THE RESORTS!!!! Where do u think the tips go to????? Because its definitely not in the employees pockets.....and definitely out of my pockets....I feel that if ur going to give TIPS, it should be to those we want to give TIPS to; especially the ones that make things possible to accommodate us in what ever it is.They have no clue of a tip fee charged to us. So sad to find out that its the way these people work. So every time u book a trip remember, they are going to rob u for whatever they arebcharging u for as u check out and confirm the trip. Good luck with that!!!
Concierge, Juan Carlos is the man! As soon as we entered the lobby he greeted us and made sure we was right. His # to reach him at the hotel is #6067; Anything u need he is the man with the master plan! Great guy to keep u on ur toes; any questions, any problems he is the man to see!
So as we check in, reception tells us we have to pay $2 a day for a safe. In my head Im like WHATTTTTTTTT?????? First of all, when u go to the room the safe is cemented inside a closet. So it comes with the room, but we paying for it to be there lol.... I feel they should provide that for u with the room, not charge us for it. Where are we gonna hide our passports, cash, etc.... in between our legs? Armpits?. Thats a BIGGGGGGG NO NO at a resort!!!!! So guess what, thats more money out ur pocket when u have already paid for TIPS!!!! Then the A.C in the room was not working. Got fixed after we complained about it. FoR those that dont know about why vents were made for bathrooms, make sure u keep the bathroom door closed because it has a vent and the A.C will be sucked out the room. We made sure the bathroom was closed before we complained about the A.C.!!!
Moving on....The bed sheets the first day were really nice, the second day it was made, it had an old dark blood stain; BIG NO NO!!!!. I know when I make my bed I pass my hand to flatten out the sheets to make it look neat. So she definitely saw the stain and left it there for us to see . That sheet should of been thrown out period!!!!! After we told the cleaning lady about it the following day, we never saw anything wrong with the sheets again. Everyday there was a different cleaning lady.
All inclusive Drinks are all watered down with cheap alcohol; not one time I got wasted which to me I should of for the great things I was going through since I got to that resort; that explains why its called ALL INCLUSIVE lol, so this is why people get sick to their stomach and run to the bathroom all the time. Make sure u bring Pepto Bismol; it really helps!
The food at the restaurants were not something to brag about except the Dominican Cuisine, Mexican La Hacienda and the Thai. Those were great! Shot out to Melvin Pache and Yades Geronimo for making sure we had a great meal at the Mexican Restaurant. The food was great! Everything else at the other restaurants (French and Capri) were wack to me because they didnt have different selections in food on one menu; fish made differently in one menu is not great to have. Im sure there is other things to eat other then fish on the menu In the French and Capri. I didnt get to go to the American Grill, Italian, and Le Gourmet cuz I heard it was wack! The Japanese were closed due to construction. The Steak and Lobster, which they dont tell u on the site where u book ur vacation u also have to come out ur pocket even tho u have all inclusive; altho it was $39.99 a plate it could feed two people. The thing about these restaurants is that 3 stay open and 3 stay closed so u have to always ask to reserve on which ones are open.
The Market place spot was poppin more than the restaurants we didnt go to lol. They had everything there!
The TROPICAL pool was great. Bartenders, Ramon Mercedes and Dionicio Lala always made sure we was well taken care of and others too! Very friendly and music was poppin! Inocencio, the security from the TROPICAL pool was always super sweet!
The only time I had fun was at the excursions. I went Zip Lining, Hobie sailing, sailing, Swimming with the Sharks and Sting Rays, ATV's, and Speed Boat. All of them were great!
The Casino was poppin! That was our hangout. The night time bartenders were super great and funny. Altho I didnt see alot of tippers, the Bartenders always had a smile on their faces. The Casino is where is at!
I gave this resort a poor rating because people staying at the resort shouldnt beg to take them to the main lobby with luggage. I saw some lady struggling with her luggage and not 1, not 2, but 3 golf cars passed by looking at her struggling with her belongings. Not one person asked to help her until she walked over to a employee sitting in his golf car and she asked him if he would take her and he was going the same way and told her no!!!!!! BIGGGGGG NO NO!!!! SMH! That was the last straw for me. I know I wont be coming to that resort anytime soon nor will I recommend this resort to anyone. I just hope they get their acts together because that was bad! Really bad....
- Also Known As:
- Melia Caribe
- Punta Cana Melia Caribe Tropical
- Sol Melia Punta Cana
- Melia Caribe Punta Cana
- Melia Punta Cana
- Melia Caribe Tropical Punta Cana
- Melia Tropical
- Melia Tropical Punta Cana
- Melia Hotel Punta Cana
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