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Grand Palladium Palace Resort, Spa & Casino: Traveller Reviews

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TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 322 reviews
322 Reviews
5.0 of 5 stars
163
4.0 of 5 stars
82
3.0 of 5 stars
26
2.0 of 5 stars
36
1.0 of 5 stars
15
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#19 of 75 hotels in Punta Cana
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  • Rooms: 504
Description: The Grand Palladium Palace Resort Spa & Casino enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a... This description is based on information provided by the hotel.
Address:
C/ El Cortecito
Playa Bávaro
Punta Cana
Dominican Republic
Check Rates: £152 ($271) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Grand Palladium Palace Resort, Spa & Casino

( 1-5 of 322 )
“Nice hotel...beautiful beach...but would not stay again!”

Grand Palladium Palace Resort, Spa & Casino

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2 of 5 stars
New York, NY
23 Aug 2008
1/3 found this review helpful

This was my first visit to Punta Cana and I expected a lot more of the Dominican vibe. I'm from New York and needless to say, my area has more of the ambience I was expecting.

I chose this hotel based on the reviews from other travelers on tripadvisor.

Pros: Beach, hands down was amazing!!! The hotel is next to the Royal Suites, actually very quiet part of the beach and it was a great area to relax in. The staff was very friendly and great service!! We were upgraded to a room with a loft and jacuzzi bath tub.

Cons: I'm hispanic but the Spaniards or "European Hispanics" were truly not nice people!! They were just not friendly nor interested in having conversations with other guests. I noticed they kept very much to themselves or their "kind." That's pretty sad since we are all Latinos!! Anyway, we met people from the states that were very nice but felt the same way!

I expected the hotel to have more ambience, a bit more of a party mood, instead we had to listen to the same 3 songs play over and over again during the week. The band in the lobby played slow, depressing music...and the people were just BORING! I was there to relax but come on people, just a little more excitement! Dominican Republic is known for merengue and great music!

Food: It was just ok! Everything was bland! (ketchup, fruit, meats, etc.) I know true Dominican cuisine (and no I am not of Dominican descent) and it does not taste like this! I was so surprised by the food. I was NOT expecting 5-star but most of it was just bad buffet, at best and that's including the a la carte restaurants.

Room: The beds were hard (I know its just for sleep but they need an upgrade), the floor in the loft area was indented (shaky boards), we were afraid to sleep up there!

Hotel: Has 4 hotels and it is enormous. The only way to get around is by the trolleys and most of the time they were full to capacity!

I stayed a week and was happy to come back home to my bed and good home cooking! I do miss the beautiful beach!!

Would not stay there again!! I am looking to find another resort with better food and better ambience in the near future.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay:)~NewYork's Summary
Date of Stay: August 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: 08 May 2004
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I do not recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
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Average price*: £152 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“First vacation... amazing!”

Grand Palladium Palace Resort, Spa & Casino

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5 of 5 stars
Toronto, Canada
17 Aug 2008

This was my second trip to Caribbean, first was to Cuba 2 years ago to a 4 1/2 stars w/ my parents. This time i went with my boyfriend, i'm 24 and he's 27 years old. We went Aug.10-17th. I did about 1 month of solid research and selected this resort on my own without anyone's help and even without asking our travel agent's advice. Let me tell you, amazing resort which resulted in amazing vacation.

We were looking for a peaceful time, quiet and stress free. We're not party people, but we do like a little music, some wine, a good action movie, that kind of thing. This was all ages and it was no problem. Kids were mostly 8 years old, and behaved very well that you could not notice them. We stayed on the ground floor, king size bed (as we requested from our travel agent) with the jacuzzi in the living room. We arrived on time w/ Skyservice (took the 6ish am flight). Bus was excellend, huge w/ air conditioning and a very fun guide who taught us some basic spanish. Bus ride was about 30 minutes. Arrived at 12ish and our room was not ready. No problem! We went to have lunch at the buffet, checked out the beach and then relaxed in the lobby with constant waitress service of cold fruity drinks. 2pm ish, room is ready, clean, bar stocked (water bottles, bottled coke, sprite, fanta, bear - stocked daily depending on how much you drank... what you drank, they re-stocked).

Food - we only went to buffet. Great food. So much choice. At dinner, there was a huge selection of very nice cheese (goat cheese and blue cheese are some selections). They had about 8 choices of fresh pizzas which were very yummy. Pasta, meats, chicken, a lot of salads, ice cream machine. For desert, they would make crapes with fruit and choc. inside or fry up some fruit with syrups of your choice. We never got bored of the food. Every day there was a theme, like the Mexican night when at the entrance to the buffet, there was a girl offering Tequilla. They serve BOTTLED water, which you can take with you to your room or to the beach (amazing).

Beach - wow, my mouth dropped when i saw the beach for the first time. Just like the pictures of those perfect beaches. White sand, really, white white sand. Water is light blue and very warm especially by the beach. If you want a quiet spot, move away from the music where a team does volleyball and dancing. We stayed by the Royal Suites border and there were no kids there and no music. Windy every day but this is not a problem. There will be a lot of bother from tour sales reps trying to sell tours. As soon as they come, just say "No no, gracias" and get back to doing what you were doings. If you're reading a book, or have your eyes closed, they 99% of the time walk around you.

Service - at dinner time, almost all the waiters dance which is so nice to watch. We tipped at lunch and dinner around 2-3$ US to the same waiter and in the end he reserved our table for us and brought us our drinks before we asked. We tipped every single time we asked for something, and we always got a thank you from them. We would tip after they brought us our drinks.

Try the cappucinos at the lobby after dinner, just sit in those comfy chairs by the check in area so in case they live band starts to play, its not too loud there (otherwise you cant really hear what your company is saying to you). Nothing was stolen, nothing went wrong. Oh, i am a snorkeling fan, and here you wont get to do it. The water/beach has a rope in it to block off up to when you can swim (there are constant traffic of boats going back and forth) and all the fish/rocks/reefs/grassy areas are behind the rope, so there are no fish in the water up to the rope area. I guess you can go on a tour and snorkel if you want that experience.

Spa/Gym are in one building, very very nice. They have small huts on the beach for a beach massage ($80 US for 50 min. of Swedish massage) When you come into the room, put your key into a slot on the wall right where the light switch is, then the lights go on and so does the AC. Try bringing candles for a romantic jacuzzi experience or try turning the tv your way when taking a bath.

Just some gift shop prices so you can get an idea (US$):
- small bag of chips $1
- sunscreen $10 (varies)
- pack of Marlboro $6
- small bottle of Perier $3
- wooden sculpture souveniere $3 (6 inches)
- Mamjuana (rum w/ herbs) $12 (varies)
- huge inflatable water toy $26 (turtle)
- beach ball $3
- chocolate bar $2 (Snickers, Mars, etc.)

We brought US$ and that was perfect, everything is in US$ anyways. I hope this helped. I would for sure go back, both of us loved it from beginning to end. It brings tears to my eyes now thinking of how great it was and that i'm not there anymore. Enjoy!

  • This TripAdvisor Member:
    • Liked — Amazing room layout (jacuzzi in living room)
    • Disliked — --
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna_Sam's Summary
Date of Stay: August 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 06 June 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
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Average price*: £152 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing”

Grand Palladium Palace Resort, Spa & Casino

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5 of 5 stars
new york
14 Aug 2008
1/2 found this review helpful

Last april was my first trip to the dominican republic and i couldnt have picked a better resort to stay at. I am 22 years old and i went with my mom and 18 year old sister we had a blast! This was the cleanest resort i have ever stayed in. They clean your room up to 3 times a day which i never had before. You feel extremely relaxed and there is always something to do. I loved all the activities on the beach and the shows at night. The restaurants were all beautiful and the service was incredible. I would reccomend this resort to anyone who enjoys a relaxing good time. We had so much fun that we are going back again this year and bringing our friends. This resort is simply amazing!

  • This TripAdvisor Member:
    • Liked — all of the activites
    • Disliked — everything was amazing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
steph715's Summary
Date of Stay: April 2007
Travelled with: Family with teenagers
Visit was for: Quality time with family
Age group: 18-24
Member since: 14 August 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Older Travellers, pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £152 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Review From New York”

Grand Palladium Palace Resort, Spa & Casino

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4 of 5 stars
New York
11 Aug 2008
1/4 found this review helpful

The Grand Palladium Royal Suites Resort is located on Bavaro Beach , probably one of the nicest beaches I've seen. There are 4 resorts within the walls of the compound.
We stayed at the Royal Suites section of the resort . It's adult only an a little more secluded from the other 3 resorts. There were mostly newlyweds here, so if your looking for a little more excitement , the other resorts always seem to have some sporting activities and fun stuff for children. (big water slide) .
This is my 3rd time in Punta Cana . I've been to "Secrets of Excellence" and "Dreams" (formally Sunscape the Beach ) . I feel every resort has it pros and cons.

PROS. Beach and Water were awesome .....probably the best beach in DR
Food was for the most part very good... Lunches in the buffet were just OK
Rooms was very big and spacious, we also had a Jacuzzi in our room .
The resorts grounds were beautiful.
Some of the dining staff were very friendly and others not so.
CONS. This is a HUGE resort . It took about 3 days to figure out were we were half the time.
Didn't care for all the traffic within the resort. We were constantly dodging big buses ,cars and motor cycles
Didn't like having to walk ½ mile to and from dinner. Even though the mini train was running ever 15 minutes (really 30 minutes) we always found it difficult to get on and it seemed to be full to capacity.
I realizes when you are in DR you have to go with the flow and the unexpected , but there were continual sporadic power outages. One night the power went out and the backup generators were also out .. We were eating in total darkness. Except for my cell phone light and eventually a candle.
The pool was kind of beat looking the swim up bar was missing a few of the granite moldings .
The swim up bar closed and had to be out of the pool by 7:00 pm , putting a damper on our partying.
Make sure you have cash... no ATM's on sight

I realize having a good vacation is more than just a really nice resort, please don't take this a a negative comment it is a nice resort. More importantly it's the people you meet and converse with and we met many . Just wanted to thank the group of people that were a part of our life for that one week .
I want to shout out to our friends from Charlotte .. Kristy and Jeremy (code yellow) hope my engineered raft kept you a float for a few more days.
Also to Jenn and Jes from Philly .., Jenn hope your feeling better and Jes have a safe trip to Brazil .. Don't talk to strangers , except for guys with the name of Paul.
Tall Mike and his wife from Chicago. Now that your married you'll need to cut back on work and spent e time with your new wife.
Also Mike the bartender and his girlfriend from Northern California .
Of course I can't go without saying thanks to the staff Teodoro, Manuel, Tony??? Yes Tony and Yohanna. for all the MAMAJANNAS
The big question ..would I go back? Probably not.
Only because I like to try different places. I guess when all said I would rate this a 7.5 of 10.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pst's Summary
Date of Stay: July 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 22 January 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £152 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Outstanding”

Grand Palladium Palace Resort, Spa & Casino

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5 of 5 stars
nutty_code
2 Aug 2008
3/4 found this review helpful

Brilliant holiday

Went for our honeymoon and couldnt have picked a nicer place. Complex was like a butlins complex, but a 1000 times nicer.

Hotel staff we very friendly and bar staff were very helpful in helping your pick a nice cocktail ;) (domingo very nice bar tender)which was of course all inclusive. The food was nice. We ate in the buffet resturant for breakfast & lunch & used the A La Carte in the evening. We were told in the brochure that we could only use the A La carte 5 times in 2 weeks but was told by our rep we could use them as much as we wanted which was good as you got a bit fed up of the buffet style after a while. After the 1st few days we realised it was better to have a good breakfast and save yourself until the evening meal as we were not enjoying the food as much (each to thier own though).

The room was lovey but we did have a trip down to the Bavaro which had the romantica rooms which were outstanding. I think these rooms we only available to book for Foreigners as we did not see them in the brochure. Also they had the Royal suites which we even more outstanding. We didnt have the option to book these either. I think you can upgrade out there if you want though.

This was our 1st all inclusive holiday and we were really pleased. Only thing i didnt like was wearing the band for 2 wks. It irritated me slightly.

all in all a brilliant holiday to a stunning hotel.

Are going back with the children in 2 years time :)))))))

  • This TripAdvisor Member:
    • Liked — mostlt everything
    • Disliked — the bands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nutty_code's Summary
Date of Stay: July 2008
Travelled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: 02 August 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £152 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Grand Palladium Palace Resort, Spa & Casino

( 1-5 of 322 )
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