My wife, 6 and 9 year old and I returned from the Majestic Colonial on July 28th and we all had a very good time there. Let me start by saying that there was no evidence of the fire that hit them in April. The ride between the airport and hotel is approximately 30 minutes. This resort is huge with two long strips of buildings (3 or 4 story high), on either side of the pool that stretches from the main lobby building all the way down to the beach. This is also where the Steak and Seafood restaurant is located. We were immediately greeted by the bellboy and provided some cool wet towels as we checked in. The lobby was gorgeous with its high vaulted wood ceilings and marble floors (no air conditioning here). We were escorted to our 2nd floor room facing the massive pool which was located very close to the beach and steak and seafood restaurant. I didn’t know it at first but this was a perfect location because we spent most of the time running back and forth to the beach, pool, steak and seafood restaurant (breakfast, snacks and dinner here) and our room. While we walked to our room, we admired the beautiful and well kept grounds that is constantly being cleaned and maintained. What I also liked about the resort is that you can move about without getting wet from rain or if you wanted to walk under shade since every building was connected by a covered pathway (if you have ever been to a Disney resort, you’ll know how convenient this can be).
The room provided was very large (15 ft by 25 ft approx) and had marble throughout with 2 double beds (not queens), a tube TV, balcony and a stocked mini bar (maximum of 2 bottles of beer delivered to your room per day), It was laid out, in my opinion, kind of strange. Really, the open design floor plan is meant for couples. A jacuzzi tub divides the sleeping area from the bathroom, and the toilet and shower areas resemble public washroom stalls with frosted glass doors, so needless to say, there is very little privacy for changing or doing, ah-hm, I think you know what I mean. This might be a problem for families with teenagers or casual friends of the opposite sex. The room is a little tired and worn for wear but clean - not spotless, but clean. I read comments that the beds were too firm, but I actually found the beds sagging in some places. We had to ask for extra pillows since the ones provided are half the size of those you currently own and are extremely soft. There were slight stains on some sheets and on some towels but not bad enough to gross me out. My kids pointed out some very tiny ants on the desk and on the leather couch but they eventually disappeared - not sure where they came from or where they went. The rooms are very damp and humid, but hey, you’re by the ocean in the Dominican, what do you expect? The stairs and elevators were located just outside of our door so needless to say it got quite noisy sometimes.
There are 5 sit down restaurants and 1 buffet. I cannot comment on the Japanese restaurant because it was booked up and the “Gourmet” restaurant only accommodates adults so we did not go there. Selection at the buffet was good but quality suffered. Food turnover was not great so most of it sat out far too long (same food was provided for lunch, snacks and and dinner). I mean, how do you mess up a hamburger (mushy), fries and hot dog (soggy), bread (hard)? Things that were supposed to be hard were soft and those items that were supposed to be soft were hard. It wasn’t all bad however, as my family and I enjoyed the “made as you wait” items, such as the pastas and omelets. There was also deep fried chicken pieces that tasted like KFC that was good. I ate so many baked potatos, I don’t want to see another for a long time. My sister-in-law came back from the Elegance 2 weeks prior and had mentioned that the food at the Colonial was not as good as what they enjoyed at the Elegance. There is a different buffet theme daily at the Elegance which was not available at the Colonial. Some food at the Colonial tastes like leftovers from the previous day. The sit down service restaurants were decent with my favourite being the seafood restaurant. Although they recommend pants, collared shirts and shoes for non -reserved sit down dining, coordinated shorts, t-shirts and sandals were fine. Here, you will be served grilled lobster, red snapper, etc. The sirloin at the steakhouse was cut thin, not of high quality and was tough. A few families that we met also made the same comment about the quality of the food at the Colonial. To put it simply, you will find food to fill the spot but you certainly won’t gain any weight at this all inclusive. The good news is your body and bathing suit will thank you.
Overall service was very good. Rico and the staff at the Steak and Seafood restaurant provided exceptional service. In fact, I found the servers more appreciative than most guests. I even witnessed some guests rude to the servers. Like any business there are exceptions but this shouldn’t be enough to ruin your time. I was told that employees earn $200.00 US/month plus 10% gratuity and they work 12 days straight away from family and get 3 days off. Tipping is your choice but at least give them a smile and say a simple “please” or “thank you”. Communication with some servers can be challenging at times but - lol - it gives you a chance to practice your Spanish and perform some charades - again, this was not a big deal since you’re in foreign territory.
There is always something organized going on here, whether it’s on the beach, in the pool, piano/music at the lobby or bar, disco and at the live theater. There is a nightly show at the theater from 10 pm - 11 pm to allow guests to finish their dinner and attend. Don’t miss the Michael Jackson show and try to arrive by 9:40 for a decent seat.
The beach and pool was the best part of this vacation. You never had to fight for a lounge chair anytime or anywhere. Seaweed was cleared off the beach daily so this was not an issue. The water was a little rough compared to Paradise Island in the Bahamas and I didn’t see any fish near shore either - don’t know why. My kids loved the rough water because it was like a giant wave pool but better. Feel free to walk the length of the beach and peek into neighboring resorts. You will find the Majestic one of the nicest by far. The spectacular pool with swim-up bar is the best I have ever witnessed or experienced. While you’re there, try one of the mixed frosty orange colored drinks called a “majestic”.
The Majestic Colonial is a beautiful clean resort and the positives far outweigh the negatives. In my opinion, it is good value for the money and I would definitely recommend it. The buildings, grounds, pool and service are what bring it up to a 4 star rating. I might however, try a different resort in the same area next time just to have something to compare it to.
Tips: Take an umbrella with you on the plane because you exit and board the plane on the runway. Ask for a room closer to the beach overlooking the main pool where it is very convenient and less noisy but make sure you are not in front of an elevator/stair (Do not get a room higher than 2dn floor - elevators are smelly and not air conditioned). Reserve the Japanese restaurant on the day of arrival. Arrive at 9:40 pm before shows for good seats. Miss any other show but the Michael Jackson show. Ask for extra pillows when you arrive. Walk over to the HardRock Cafe (20 min. walk) along the beach and ask for a day pass (you might have to listen to a sales presentation - we found out on our last day and missed this opportunity). Use an Iron on the sheets and blow dryer on the pillows to eliminate the damp feeling before you go to bed. The Orange/pink frozen drink is called a “majestic”. You are allowed to walk the beach in front of other resorts so take a peek. Snorkel and kayak is available for free. There are no water toys for kids unless you buy them at the shops so bring some along.
- Also Known As:
- Majestic Colonial
- Majestic Punta Cana
- Punta Cana Hotel Majestic
- Majestic Colonial Dominican Republic
- Majestic Hotel Punta Cana
- Punta Cana Majestic
- Majestic Dominican Republic
- Punta Cana Majestic Colonial
- Majestic Resort Punta Cana
- Official Description (provided by the hotel):
- Panoramic view Majestic Colonial ... more less
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