Wow what an amazing resort. Do NOT pay attention to some of the earlier reviews. Most of these 'negative' reviews were from early on when Agua was just starting. The resort owner has a new manager at the helm, Santiago, and they have created a paradise in the DR. Do not expect the 'factory food or service' you might find in many of the all-inclusive. from the moment you check-in you will feel the warmth of the DR. The lobby is gorgeous.
The rooms were immaculate. They use Frette linens and you feel like you are surrounded by heaven in the rooms. Our room was a Jr suite ocean front. It was very spacious and accommodating. Walk to infinity pool, steps from the beach. Just an amazing property. There new chef, from Spain, is amazing and very accomplished. Every item on the menu was the absolute freshest. I strongly recommend the grilled lobster and passion fruit souffle. My girlfriend and I enjoyed this very much.
The resort sits in a beautiful part of Punta Cana. You really have miles of beaches to yourself. If you are interested in nigtlife there are several discos, restaurants in town. Approximately 5 miles away. Plenty of small shops and island life is available should you want to leave the resort.
The staff could not have been more friendly. Yes, they do speak ENGLISH! I find it rather offensive, when travelers visiting other countries compose reviews 'trashing' staff for not speaking english. That being said it is not a problem here at Aqua. It might not be complete english but there was absolutely zero communication problem.
I would strongly urge you to consider Agua for an amazing, complete, romantic getaway! It really is the best VALUE when compared to any of the other resorts in Punta Cana. You really are a member of the Agua staff family while staying here.*****

We had a fantastic week. From the moment we arrived we were treated with professionalism and warmth. We had a phenomenal upper level Oceanfront junior suite which was tastefully decorated and very spacious. It was consistently cleaned twice daily and no details were left untouched. Being vegetarian, we were accommodated beyond our expectations making gourmet meals something to look forward to. There are 5 points we would like to summarize about this resort. 1) the staff - from the manager (Mr.Roca) to all others were kind and helpful. 2) the beach is simply beautiful 3) the swimming pool was special and unique as was the spa and all related amenities 4) the bridges and second level rustic walkways are architecturally interesting and fun to walk on 5) the grounds are well maintained and the scent of flowers is everywhere.

We would recommend this to people who understand they are visiting a luxury resort on a Spanish speaking island where one should not expect "big city" service and attitude.

After reading many negative reviews, I was nervous before arriving at Agua. Yes, the commute from the Airport to the resort is not smooth by any means, but this is something you will encounter on your way to most resorts in Punta Cana. After dishing out $10 to get into the country, I thought I had seen it all, but I was wrong. After 15 minutes of smooth roads, we found ourselves travelling on bizarre one lane paths of dirt and rocks (again you may have to drive these roads to get to the majority of the resorts). Where is the $$ going that one pays to enter DR?

Arriving at the resort, we received a fresh cocktail and a refreshing towel before we were taken to our gorgeous new home. Make sure to get an Oceanfront Suite as you will find yourself right on top of the beach. It was gorgeous, absolutely perfect and serene. The rooms are modern and of the nicest I have seen. Great linens and a nice flatscreen tv with ESPN, CNN and SHO. What more can you ask for? No clocks in the room as keeping track of time no longer matters once you arrive at Agua.

The staff was so friendly and everyone was so pleasant and willing to do anything to make our stay as memorable as it was. The bar staff would bring us complimentary cocktails everyday as we laid out by the pool and on the beach. The kitchen staff catered to our requests and prepared numerous special dishes for us that were not necessarily on the menu. Lunch was delicious at the open outdoor bar overlooking the ocean and I would recommend the pesto with seafood. Delicious! The chef was very talented and prepared AWESOME seabass for us nightly. Housekeeping would bring us 2 fresh bottles of water each day and there was nothing to complain about. During breakfast, we had some of the freshest OJ I have ever tasted! I'm craving it as we speak.

Throughout the week, we ventured to the Excellence Resort during the day to take advantage of the All Inclusive festivities and we got some exercise on this 15 minute beachside walk. Excellence is a top rated resort on Trip Advisor and the rooms looked like they were from the Jersey Shore! They cannot compare with Agua! The grounds CANNOT compare to the beauty that is the Agua Resort.

One night we decided we wanted to play the casino and we went over to the Dreams Resort. It's simply too large, and again not nearly as private or accomodating as Agua.

Do not pay any attention to any of the negative reviews in the past, this place is truely wonderful. Give this place a chance and you will not be disappointed. The beach is perfect. There is plenty to do and we took advantage of the ATVs, horseback riding and even massages in the beautiful spa. People need to keep in mind that the infrastructure in the DR is not perfect and when you travel to some of these resorts it becomes difficult to leave and take cabs elsewhere. All in all, I cannot wait to go back!

We were there for 7 days for our Honeymoon and it was amazing. We had a beachfront room and we were sooo relaxed that we didn't really want to do much else once we got there. The staff are amazing and very nice and the food was great too. I wouldn't order their burgers or sandwiches but everything else was great!

Yes, the car ride to the resort is long but we ended up taking the helicopter back to the airport so you might want to do that both ways...we are going to do that next time!

One thing that did bother us was the fact that the AC wasn't really working...or maybe we just werent used to the humidity. After a few days I got used to it though. Not sleeping under the blankets or sheets helped.

We are going back for sure!